Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I have a Samsung side by side refrigerator Rs275Acbp, it is

leaking water from vent in...
I have a Samsung side by side refrigerator Rs275Acbp, it is leaking water from vent in the refrigerator. vent is located behind vegie bin. I had service out, drain was not blocked in the cooling unit. not sure where water is coming from. Help?
Show More
Show Less
Ask Your Own Appliance Question
Answered in 10 minutes by:
4/1/2013
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
Experience: 30 years repairing appliances
Verified

Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.

I recall something about this from a tech update sheet. Please allow me about 15 minuets to see if i can find it again.

Thank you.

Ask Your Own Appliance Question

Okay. Other than the condensate drain, and the water fliter system, the only other possibility is the water cooling tank. These are not under pressure unless the dispenser is pressed for some cold water.

Access the back of the refrigerator section and remove the panel covering the water holding tank. Dry it off completely with some paper toewls or newsprint.

While observing the tank for leaks have someone operate the water dispenser continiously for at least a minuet or if no leak is apparent even more to be sure. You can put a finger partially over the dispenser nozzle to add more pressure to the system for a more vigirous test.

Some units use a coil of hose instead of a tank. Just be sure to dry inbetween as many of the coils as you can before starting the test.

Keep a close eye out for water coming from above as the filter may be the problem.

 

 

Please let me know if you need anything else right now.

If not please select a positive rating at this time. You may ask as many followup questions as you like after rating my service at no additional charge.
Thank you.

!!IMPORTANT!! Before you use the bad or poor rating, ask me why you shouldn't!!

The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
Experience: 30 years repairing appliances
Verified
The Home Smithy and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

We have tried all that again, and the drain is not clogged. It is not leaking from the water tank. The water seems to be coming from around the vent, not through the vent. Could there be a leak around the drain in the cooling unit ?

Customer reply replied 4 years ago

 


We have tried all that again, and the drain is not clogged. It is not leaking from the water tank. The water seems to be coming from around the vent, not through the vent. Could there be a leak around the drain in the cooling unit ?

The cooling unit is the evaporator coils I referred to previously. It does not leak water. It shedes ice that forms on them during the refrigeration process when the defrost cycle runs in the form of water. If something is causing the water to splash on the vent you may be seeing that, but for the most part it just trickles down the evaporator fins, drops into the catch tray, and then down the condensate drain line.

There are only two things that have water associated with them in the refrigerator section. The cold water storage, delivery, and filter system, and the melted condensate from the evaporator coils.

There may be a little condensation on the back cover, but that would be neglegible. You might see a couple drops but nothing as noticable as you refer to.

Ask Your Own Appliance Question
Ask The Home Smithy Your Own Question
The Home Smithy
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
9,623 Satisfied Customers
Experience: 30 years repairing appliances

The Home Smithy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

9,623 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The water dispenser on my maytag side by side refrigerator
the water dispenser on my maytag side by side refrigerator is not working. It would dispense water, but then start making a lot of noise and stop flowing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our side by side refrigerator freezer is not working
Our side by side refrigerator freezer is not working correctly. The freezer is not working. Ice cream melted, so far none of the meat shows signs of thawing but ice maker has shut down. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kitchenaid side by side refrigerator/freezer that's
Hello! I have a Kitchenaid side by side refrigerator/freezer that's about 16 years old. I may have two problems: 1. the icemaker makes too much ice and the bin overflows. I see icicles coming down out… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have Frigidaire.com side by side Refrigerator w/bottom
Have Frigidaire.com side by side Refrigerator w/bottom freezer. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
There is ice forming in the area above the evaporator coil.
There is ice forming in the area above the evaporator coil. it grows so that eventually the fan blade hits it and makes a loud noise. Is this supposed to be taken care of by the defrost heater? I have… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Side by side refrigerator ice maker will not change from
side by side refrigerator ice maker will not change from crushed ice to cubes...only dispenses crushed ice. Water dispenser works … read more
travis webb
travis webb
tech.
2,416 satisfied customers
My side by side refrigerator stopped cooling. Frigidair
most likely cause of the problem. The lights still work as does the ice maker dispenser but the water flow from the door dispenser doesn't flow.… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
I have an Ikea/Whirlpool side by side refrigerator with
I have an Ikea/Whirlpool side by side refrigerator with ice/water front dispenser. the ice maker has broken, and the local repair gave an estimate of $1200 to fix! They say the door must be replaced. … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
GE side by side refrigerator not cooing. lignt comes on and
hi there. GE side by side refrigerator not cooing. lignt comes on and fan inside sounds like it is running. No noise coming form back, down below … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE Profile side-by-side refrigerator and the
I have a GE Profile side-by-side refrigerator and the plastic bracket that supports the left-hand side of the auger motor has broken. I can prop up the motor assembly with a bottle and everything work… read more
travis webb
travis webb
tech.
2,416 satisfied customers
I have a kitchenmaid side by side refrigerator that keeps
I have a kitchenmaid side by side refrigerator that keeps popping an internal breaker no matter which outlet I choose to use with an extension cord. Compressor runs for 3-5 seconds then pop! … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Working on a Frigidaire Electrolux side-by-side refrigerator
Working on a Frigidaire Electrolux side-by-side refrigerator model number FFSS2614QS1A. I replace the main control board in the fresh food compartment part number A01078804. This main control board go… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a side by side refrigerator model #gsh25jsxjss
I have a side by side refrigerator model #gsh25jsxjss s#-fs20277s it works but the freezer has alot of moisture in it how can we fix it so there is no moisture in it … read more
Rusty S
Rusty S
Technician
155 satisfied customers
Kitchenaid side-by-side refrigerator icemaker is not
Kitchenaid side-by-side refrigerator icemaker is not working. Ice is being made but not dispensed. Ejector blades are in correct location. Water supply is fine. The light on the switch for the ice mak… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a black side by side refrigerator that is badly
I have a black side by side refrigerator that is badly scratched, my question is what can I use to fill in those scratches? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My whirlpool side by side refrigerator freezer is working
my whirlpool side by side refrigerator freezer is working but the refrigerator is not cold I hear the fan working but its not cooling … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Working on a KitchenAid side-by-side refrigerator model
Working on a KitchenAid side-by-side refrigerator model number KSF26C6XYY00. Refrigerator cooling and freezer not cooling properly… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Working on a GE side by side refrigerator model number
working on a GE side by side refrigerator model number GSl25jfpabs. Water not dispensing from water dispenser is freezing up. Keep having to defrost it.… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x