How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Kenmore Ref. Model XXXXXXXXXXX the ice auger motor only hums

This answer was rated:

Kenmore Ref. Model XXXXXXXXXXX the ice auger motor only hums and stops, auger in ice ben is free. How do I replace this motor?
Hello, Thank you for using this service, I will be helping you with your problem today can you resend the model number it didn't come through, try putting a space between each number.
Customer: replied 4 years ago.

Kenmore Ref. Model # XXXXX 0 6 5 6 8 6 3 6 0 2

okay got it, open the freezer door and look up under the auger assembly. (like your laying on the floor) the are two screws you remove to take the auger motor out through the bottom. the screws are 31 on this diagram. once the screws are out the cover will come off so you can get to the auger motor.
Bryan and other Appliance Specialists are ready to help you