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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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i have a lg privelege frigde and it use to leak inside the

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i have a lg privelege frigde and it use to leak inside the fridge now that has stopped and its leaking inside the freezer and freezing the water. i have emptied all contents and unplugged it to thaw

Hello, Thank you for using this service, I will be helping you with your problem today

your leak is a common issue. the defrost drain is frozen. when you refrigerator goes into automatic defrost the water is supposed to go down a tube into a pan below the refrigerator. the tube is frozen. there are two ways of defrosting that. one is to remove the rear panel inside the freezer (behind your food) and pour boiling water over the ice until it defrosts and drains freely again. the second way is the way your doing it however this can take 24 hours with the refrigerator unplugged and the doors left open.

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Customer: replied 4 years ago.
How do I take the panel off
if theres an ice maker you will have to remove that, then there are screws up in the top coners usually. unfortunately the diagrams are not available for the model. if you can get the panel out try using a hair dryer inside the freezer with the door almost closed. just make sure its far enough away from and plastic parts so it doesn't melt anything. this will speed up the defrosting.