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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
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Hello - we have GE Refrig Model # XXXXX It was stuck

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Hello - we have GE Refrig Model # XXXXX It was stuck on Express Thaw and both frig and freezer warmed up before we realized what happened. When we reset temps they go back to current warm temp. We have tried unplugging frig but not resetting. Is there a way to reset the frig or fix this problem. Thank you
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When you adjust the controls the set temps should set but then the display will go back and show the actual temp. How long have you waited since adjusting the temp down?
Customer: replied 4 years ago.

last night we waiting over an hour and then overnight this morning 30 minutes

Ok it is really common that the main control board fails on this model. Most the time if you remove the control board and look at the back of it you will see a burn mark. Pull the fridge forward and unplug it. Then remove the cover over the control board on the back. Disconnect the wires and remove the board. Then look at the back of it. If you see a burned solder joint then you will need to replace the control board.
Customer: replied 4 years ago.

Is the control board something we can replace or will it take technician?>

You can replace it. It's easy.
Customer: replied 4 years ago.

Where do you buy replacement boards?

You can order the control board from this link. CLICK HERE
Customer: replied 4 years ago.

that link goes back to question screen

Sorry. Try this one. CLICK HERE
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