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My Frigidaire front load washer keeps shuting off (to PAUSE)

Customer Question

My Frigidaire front load washer keeps shuting off (to PAUSE) every 1-3 minutes. I have changed the settings several different ways and it will work for a few loads but it has taken me 2 hours so far to keep this load going; watching it every minute. started at 45 min. and still at 26 min. i cant afford a repair bill or to even have it in a shop somewhere for a long period of time.....please help me!
Submitted: 4 years ago.
Category: Appliance
Expert:  Chas replied 4 years ago.

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Customer: replied 4 years ago.

model # FAFW3511KR0

serial # 4C01212813

Frigidaire front load washer: Pause (Shuts off) after 1-3 min. of starting and continues this thru about the last 16 min. I have changed the water temp, load size and speed and still has not improved.

Expert:  Chas replied 4 years ago.
Does it shut off during the fill cycle also?
Customer: replied 4 years ago.

no it will keep the same settings and always start the minute it quits on. So when it starts on a 45 min cycle it will pause at 43 min. & i push start again, it will wash a few min & pause at 41 min. so i push start again & this continues until it reaches 16 min. or so & then it will finish the wash unenterupted but. So i have to push the start button about 10-15 times for it to complete the load.

Expert:  Chas replied 4 years ago.
DOes it fill with water first before it happens?
Customer: replied 4 years ago.

i am not sure it is digital and the close r wet when it first shuts off but it is not full of water but they r soaked and when the cycle finally completes the close smell good and they have been spun

Expert:  Chas replied 4 years ago.
You have me stumped, I am going to opt out and see if another expert know more about this problem.
Customer: replied 4 years ago.


Expert:  joeyt56 replied 4 years ago.
Hello my name is ***** ***** if you are still in need of help I can help you.
The first thing I would like you to do is get an error code for me. While the display is off press and hold the start and cancel button at the same time. Hold it for atleast 6 seconds and tell me what it displays. Thanks