Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

Have Whirlpool Cabrio Washer Mod. wtw66005w3, Type 590-owned

about 2 yrs. Just noticed...
Have Whirlpool Cabrio Washer Mod. wtw66005w3, Type 590-owned about 2 yrs. Just noticed that when set to "hot wash/cold rinse", when the water comes into the tub it is cold and does not run hot until well into the "wash" cycle.
I have checked:
1. screen on hot water side is clear. 2. disconnected hot line from washer and turned on the hot water and ran it manually into the tub- ran quite hot in about 10 seconds(washer is pretty close to hot water heater- about 20 feet). Live in Phoenix, Ariz.
Show More
Show Less
Ask Your Own Appliance Question
Answered in 13 minutes by:
3/2/2013
Randy
Randy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,300
Experience: 25 years of overall experience: Owner and technician of own appliance repair business.
Verified
Hello, my name is XXXXX XXXXX I am here to assist you. Okay, if you run the washer on hot/hot and cold/cold what happens with the water?
Ask Your Own Appliance Question
Customer reply replied 4 years ago

There is not a hot/hot setting; only hot/cold


 

Customer reply replied 4 years ago

settings are hot/cold; warm/warm; warm;cold/cold/cold; and tap cold/cold.

Customer reply replied 4 years ago

Are you still there?

Customer reply replied 4 years ago

Unless you have a good explanation, "0" stars for you.

applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 1,902
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi, fill the tub on hot setting. After tub has filled up, pause unit open lid and take temp of water. Let me know what it is.
Ask Your Own Appliance Question
If water temp is below 85 degrees F The most common problem will be the fill valve under the control panel. The other option is the control board. I find the valve is most likely the problem.. The part # XXXXX XXXXX If water temp is close to 85 degrees, the unit is working properly. Click on this link https://www.youtube.com/watch?v=rBM-h9MIXQU to show you how to replace.
Ask Your Own Appliance Question
If you have any questions, post back. I will look for you.
Ask Your Own Appliance Question
Customer reply replied 4 years ago

The water temperature is plenty hot- too hot to leave my hand in it. Bear in mind that during the later part of the wash cycle it does run hot.

What is the temp when it first fills up?
Ask Your Own Appliance Question
Are the clothes coming out clean?
Ask Your Own Appliance Question
Customer reply replied 4 years ago

this is not a unit where the tub fills- just sprays water intermittently./

Customer reply replied 4 years ago

not really- that is a problem with this type of unit.

After it starts the agitation cycle stop the washer. There should be some water in the tub
Ask Your Own Appliance Question
Sorry, i forgot to tell you to do this with no clothes in the washer
Ask Your Own Appliance Question
Customer reply replied 4 years ago

OK, finally got around to it. Temp is 112 degrees F. Setting is at Hot/Cold.


 

Then you are good.
Ask Your Own Appliance Question
The coldest it should be is 85 degrees. 130 degrees at it's highest.
Ask Your Own Appliance Question
Customer reply replied 4 years ago

Thank you. BUT, please reread my original question wherein I stated that even when the setting is "hot/cold", the water entering the tub is cold until the machine enters the "wash" cycle. In other words, is it normal for this machine to use cold water during the "soak" cycle even though the water temperature is setting is "hot/cold"?

Yes, the valve turns on and off both valves. It has a thermistor to control water temp. You have it set to hot, you have hot.
Ask Your Own Appliance Question
The only setting that won't use both hot and cold, is the tap cold setting.
Ask Your Own Appliance Question
Customer reply replied 4 years ago

But, by "hot/cold" I mean setting for "hot" wash and "cold" rinse. So, why is the water cold during the "soak" portion- "soak" is the time right before "wash". I would think that the only time the water would be cold would be during rinse, and NOT during the "soak".

You told me it fills and is 113 degrees?

Ask Your Own Appliance Question
Customer reply replied 4 years ago

It only "fills" during the "wash" cycle- during the "soak" cycle it does not fill and it is cold water. The only time it is hot water is during "wash" cycle.

Ok, sorry. misunderstood you. Let me look at time chart. Be right back

Ask Your Own Appliance Question
Customer reply replied 4 years ago

Thanks for your efforts; I know that this has been a hard problem.

Sorry for the delay. The water at the start of the wash is cleaning out the dispenser cup. It is flushing the cup and pushing the soap and water through the clothes. It will last around five min. It uses the cold water and is completely normal. I am sorry about the misunderstanding.
Ask Your Own Appliance Question
Customer reply replied 4 years ago

But, the cold water continues all through the "soak" cycle- is that normal? The water turns hot only during the "soak" cycle.

Yes. the water turns hot for the wash, not soak.
Ask Your Own Appliance Question
Customer reply replied 4 years ago

Well, it was a long, arduous journey, but we have the answer now. Thanks.

Yes, i am sorry. I could have made it a lot shorter.Thank You for choosing Just Answer
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 1,902
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
applianceguy and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask applianceguy Your Own Question
applianceguy
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 1,902
1,902 Satisfied Customers
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.

applianceguy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Whirlpool water heater not working, displays EO2 Alert! I
Whirlpool water heater not working, displays EO2 Alert! I tried turning off the circuit bteakers, turning off and on the electrical switch, resetting the circuit breakers, and it appears to start up f… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I HAVE A TWO YEAR OLD WHIRPOOL WATER HEATER AND THE FLAME
I HAVE A TWO YEAR OLD WHIRPOOL WATER HEATER AND THE FLAME WILL NOT STAY ON MODEL # 40T6-34NG 400 sER.1543102140287 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We punched a 250 gallon water heater April 23 17, and it's
We punched a 250 gallon water heater April 23 17, and it's now making a loud sound. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Second opinion] ge hot water heater Gel0910z00763 model
Second opinion] ge hot water heater Gel0910z00763 model pg50t09avh00. water temperature fluctuates all the time. installed 09/10. from home depot.… read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
3,671 satisfied customers
I need a drain valve for a ge gas hot water heater model
I need a drain valve for a ge gas hot water heater model PG40T9HA, sn# ***** I live in Colorado Springs, co. Is there a source in my town. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Ge hot water heater Gel0910z00763 model pg50t09avh00. water
ge hot water heater Gel0910z00763 model pg50t09avh00. water temperature fluctuates all the time. installed 09/10. from home depot.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Ge elec water heater upper heat element has zero voltage,
Ge elec water heater upper heat element has zero voltage, lower has 240 have tried reset button - no click etc, same condition Is my control above the upper element sick? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My 65 gal hot water heater is running out of water too
My 65 gal hot water heater is running out of water too quickly. It heats up to about 128 degrees, but after letting it heat up for two hours today, I ran out 1.33 gal / min for 8 min, which is about 1… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool water heater. We have no hot water today.
Second opinion] I have a whirlpool water heater. We have no hot water today. I would like to know if my warranty is still good. It was bought at Lowe's. I have all my numbers' Model numbers, etc. Plea… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a whirlpool water heater. We have no hot water today.
I have a whirlpool water heater. We have no hot water today. I would like to know if my warranty is still good. It was bought at Lowe's. I have all my numbers' Model numbers, etc. Please help. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
N50T91-403 hot water heater is dead. Just started last
Just started last night. I noticed it this morning … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
For a Bosch highflow 17e water heater. The remote controller
For a Bosch highflow 17e water heater. The remote controller is flashing 99 and there is no water heating … read more
travis webb
travis webb
tech.
2,416 satisfied customers
My new whirlpool hot water heater does not heat up, it has
my new whirlpool hot water heater does not heat up, it has power to the unit and pressed the reset. I have the hot water line connected to the nozzle H and the cold water line connected to the C … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Whirlpool water heater that is beeping. Model
Hello, i have a Whirlpool water heater that is beeping. Model #E2F40RD045V. Suggestions? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Water heater only warms the water it dosnt get hot anymore\
water heater only warms the water it dosnt get hot anymore\ … read more
travis webb
travis webb
tech.
2,416 satisfied customers
My natural gas tankless Bosch water heater does not come on
my natural gas tankless Bosch water heater does not come on and there is no error message … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool hot water heater 30 gallon. I need a thermocouple.
Whirlpool hot water heater 30 gallon. I need a thermocouple. No left hand avail. Lowes has a tune up kit but doesn't show the 30 gallon. My unit FG1F3030S3NOVB Product #0730400.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a SE50T12AAG GE Smart Water Electric Water Heater-
Hello! I have a SE50T12AAG GE Smart Water Electric Water Heater- Today we noticed that we are not getting hot water anymore. Is there a fuse or something else that need to be replaced or a control of … read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x