How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Thermador model?? GCP 486 GD / good serial number - 93020017

Customer Question

Thermador model?? GCP 486 GD / good serial number - 93020017 I cook for a men's breakfast bible study every Saturday morning and the grill has never worked. I am a mechanical engineer by background and can fix most anything. When the grill is lifted off, you can see the gas flame start and then they quickly go out. I dont want to buy a new thermocouple unit if not needed, but it looks like it may be the cause. Do you have any suggestions? I cook for 10 - 16 guys weekly and the numbers are growing. We expect 40 - 50 this weekend for a father & son/daughter event and the grill would be very useful. I have already figured out how to get to the thermocoupler control box and it looks like it is a complete unit with thermocouple, tubing, and control box all as 1 unit. Thanks in advance for any help you can give me!! XXXX XXXXX

Submitted: 4 years ago.
Category: Appliance
Expert:  The Home Smithy replied 4 years ago.

Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.

I am sorry but the model number you provided does not show as a good number in my data base.

Please check it again.

Thank you.

Customer: replied 4 years ago.

Model is similar to Thermador Pro Harmony Series PRG486GDH 48". I have even taken digital picture of the s/n plate and it is very difficult to read at best. This building/kitchen used to be a hospice care home and was given to our church with no appliance history.

Expert:  The Home Smithy replied 4 years ago.

I am sorry but without an accurate model number I am unable to provide you with any diagnostic or parts information.

I will opt out and maybe another expoert can help you.

Related Appliance Questions