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rob clement
rob clement, Home Appliance Technician
Category: Appliance
Satisfied Customers: 593
Experience:  20 years experiance working on all major brands of appliances
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F&P Excellence 6.5 Smartdrive Model GW608U 13 years old.I

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F&P Excellence 6.5 Smartdrive Model GW608U 13 years old.

I have a small leak from under machine on all cycles. There is a small amount of water on the floor within the confines of the cabinet.

Before I upend the machine, is it likely to have a broken seal, hose or hole in the outer stationary bowl?

I'd like to know where to start.

Hi Ian,my name is XXXXX XXXXX I will be helping you today.It most likely is the pump is bad and leaking,If you ltilt the machine back and look at the pump you will probably see rust and leaking from the seals or hoses usually.Check that out and see what you find and let me know.
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Customer: replied 4 years ago.



I added 1/2 a bucket of water to the bowl and tilted the machine.


There is a small amount of water on the top of the pump motor stator, presumably coming through the pump shaft seal.


The amount of water on the pump motor is consistent with the amount of water on the floor under the machine.


It looks like a call to F&P for a new pump assembly.


Thanks for help.