How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

my washer has an error 11 on it what can i did to fix it

This answer was rated:

my washer has an error 11 on it what can i did to fix it
Hello, Thank you for using this service, I will be helping you with your problem today
An F11 error is a communication error between the CCU and the MCU to fix this issue the CCU will need to be replaced., these are the two control boards in this machine . If you can get me the model number I will look up the CCU for you.
Customer: replied 4 years ago.


okay perfect, this is the CCU. Main Control Board(NNN) NNN-NNNN        Main Product View to replace this you need to remove the top of the machine. there are screws along the back you take out and then slide the top back to remove, heres a link to the part. not to hard to replace yourself. thanks and best wishes, Bryan
Bryan and 2 other Appliance Specialists are ready to help you