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I have a Maytag Centennial Washer - about one year old. I

I have a Maytag Centennial...
I have a Maytag Centennial Washer - about one year old. I put in clothes and started the machine. I returned a couple hours later and nothing had happened. The green light on the left and the red light on the right were blinking. I pushed the button to restart and now the red light on the right is blinking (the lid is locked) but nothing is happening, Is there a way to reset? This happened once before and the problem seemed to clear itself.
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Answered in 13 minutes by:
2/3/2013
gst85
gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,972
Experience: i have over 15 yrs experience in home appliance repairs and installs
Verified
Hi there and thank you for choosing service. do you know the model number?
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Customer reply replied 4 years ago

No, I think it is on the inside of the door, but the door is locked

Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified
Hello my name is Chas. I look forward to assisting you today with your question and providing the best answer possible. First, we will need to troubleshoot your issue as there is most likely not a quick fix. Please do not to rate until our conversation is finished, you can reply to me any time even after rating by clicking on reply to expert. Please also note, some issues require parts to be replaced which is out of my control (though I sincerely XXXXX XXXXX was).

Have you tried unpluging the unit for about an hour and plugging it back in?
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Customer reply replied 4 years ago

I unplugged for 15-20 minutes, but condition remained

WIll it allow you to turn off the machine completely?
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Customer reply replied 4 years ago

There is no way to turn the machine off - there is no dial to turn

you said this is centennial washer correct?
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Customer reply replied 4 years ago

Yes, Centennial "Commercial Technology"

Is there a digital display on the unit?
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Customer reply replied 4 years ago

No

So how do you change the cycles?
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Customer reply replied 4 years ago

There Are 4 dials, from left to right


 


1. Water Level


2. Temperature


3. A large dial for changing wash cycles (in the middle)


4. A yes/no dial for fabric softener


 


To start a cycle you push a red button with a rubber cover


 


Underneath the center dial is a series of lights that tell you what is going on with the wash

Is there a rubber button on the right hand side?
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Customer reply replied 4 years ago

Yes

Press and hold the rubber button down until the lights go out.
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Customer reply replied 4 years ago

I tried that with no luck

Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,555
Experience: 10 years Repairing Appliances, Factory Trained in Several Major Brands Self employed owner at All Better Appliance
Verified

To enter diagnostics you unplug for 5 mins, then you set the knob (cycle selector) to 12 o clock position. You then plug in, turn 1 click to the right, 3 clicks to the left, and 1 click right and 1 click left and 1 click right. Once you do this all lights should come on. If it doesn't the board is bad.

It's about 50/50 ... I just replaced one yesterday EXACT same symptom. Once I replaced it I also found a sock in the drain pump which is likely what overloaded the board in the first place. But other than going into diagnostics and recalibrating the unit there isn't a "reset" chas was right holding the rubber button down for 10 secs should reset the cycle. when this doesn't work it's likely diagnostics won't either ..... and if they don't you need a board. Lemme know and I'm happy to provide parts info and replacement instructions. They are pretty easy to install. Thanks!

Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,555
Experience: 10 years Repairing Appliances, Factory Trained in Several Major Brands Self employed owner at All Better Appliance
Verified
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Repairman1981
Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,555
4,555 Satisfied Customers
Experience: 10 years Repairing Appliances, Factory Trained in Several Major Brands Self employed owner at All Better Appliance

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