How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

how do i get the ice maker on a G E fridge freezer working

Customer Question

how do i get the ice maker on a G E fridge freezer working
Submitted: 4 years ago.
Category: Appliance
Expert:  Barry G. replied 4 years ago.
Hello my name is Barry, thank you for choosing our service.

Look in the fresh food section up near the top for model/serial sticker and post the model number. I need the model to be able to see the diagrams.

Is this a new refrigerator or one the ice maker stopped working?

Customer: replied 4 years ago.

Hi Barry

its a new fridge but is about 4 years old type PSE255GTDCSS ser # RM424849



Expert:  Barry G. replied 4 years ago.
Hello Hans, its nice to meet you.

Does your ice maker look like the ice maker in the picture below? Also does the water dispenser work?

Customer: replied 4 years ago.

yes that looks like it

Expert:  Barry G. replied 4 years ago.
Thank you,

Please test. Turn the ice maker switch off for 15 seconds or more then turn the switch on. Press the paddle at the bottom of the ice maker fully 3 times in and out. Watch the ice maker cycle. Did it rotate around? Does it fill at the end of the cycle? You may have to try a couple of times. Let me know when you can.