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Gas range burners not working right. Left rear simmer burner

Customer Question
flame does not go all...
Gas range burners not working right. Left rear simmer burner flame does not go all the way around the burner. Front left flame same thing and not big enough. Middle rear flame looks to be okay maybe a little big. Right rear simmer burner same as left. Right front wont light.
Submitted: 4 years ago.Category: Appliance
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Answered in 29 minutes by:
2/1/2013
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified
Hello my name is Chas. I look forward to assisting you today with your question and providing the best answer possible. First, we will need to troubleshoot your issue as there is most likely not a quick fix. Please do not to rate until our conversation is finished, you can reply to me any time even after rating by clicking on reply to expert. Please also note, some issues require parts to be replaced which is out of my control (though I sincerely XXXXX XXXXX was).

Thank you for using Pearl.com for your appliance questions, Myself and all the other experts are anxious to help you with your problem today. If you will please explain your problem and the model and serial number we can get started...

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Customer reply replied 4 years ago
Are you helping me with the other one now
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
Billy,
yes I am, on the burners that do not go all the way around, if you place a match to it will the entire burner light?
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Customer reply replied 4 years ago
Yes
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
Does the burners on the front right light okay by match?
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Customer reply replied 4 years ago
Yes. The electrode also sparks just fine
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
On the burners, they lift staright off or do you have to unscrew them?
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Customer reply replied 4 years ago
Straight off
Customer reply replied 4 years ago
Can I give you my number
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
Did you clean out all the holes in the burner with a paper clip?
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Customer reply replied 4 years ago
(NNN) NNN-NNNN
Customer reply replied 4 years ago
Yes I have
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
I think you may have a weak igniter module on the unit, causing this problem you are having..
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Customer reply replied 4 years ago
Would that just affect one ignitor
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
It can be either the module itself or the igniter itself, I would replace the igniter first and see what happens...
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Customer reply replied 4 years ago
So I have more than one problem with the burners. Can you call me
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
we are not allowed to make phone calls, all correspondence must be done here...
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Customer reply replied 4 years ago
Can my problem be wrong orifices
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
Is this a new installation..
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Customer reply replied 4 years ago
It was bought from someone , moved, damaged in move and claiming against insurance. Was hooked to LP Now hooked to NG I thought from the beginning the orifice bedded to go back to NG but no conversion back. So I believe you to be right on the weak igniter module but I believe my flame problem lies hear with the gas. Does this sound right to you
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
That would explain everything... the orficices for the LP are smaller than NG, What is the model number of this item again?
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Customer reply replied 4 years ago
Plcf489ccc
Customer reply replied 4 years ago
Would I still have a problem because the flame doesn't go all the way around the burner
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
NO, because you would have greater gas flow like you should have with Natural gas,
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Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
Do you kno wwhat the BTU of each burner is? You can then drill out the orfices to work if we know that, I can then give you the drill size needed..
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Customer reply replied 4 years ago
LP orifices are 2 @ 5,000 [email protected] 9,100 and [email protected],000
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
for 5000 BTU it should be 3/64"
9,100 be a size 15
13,000 7/32"
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Customer reply replied 4 years ago
Do you know witch one God where
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
Now you got me, the sizes if the burners should tell you how big they are.. the largest is 13000, the smallest 5000 and the other 9100...
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Customer reply replied 4 years ago
LOL thank you
Appliance Technician: Chas, Home Appliance Technician replied 4 years ago
No problem, be sure to rate me on this question...


All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .

Bonuses are welcome if I have helped you a lot, however they are not mandatory

Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified
Chas and 87 other Appliance Specialists are ready to help you
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Chas
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
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Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech

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