How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Parts Your Own Question
Appliance Parts
Appliance Parts, Home Appliance Tech
Category: Appliance
Satisfied Customers: 267
Experience:  Appliance tech since 1992. Factory authorized
Type Your Appliance Question Here...
Appliance Parts is online now
A new question is answered every 9 seconds

we have a front load dryer it turns on and it works but when

This answer was rated:

we have a front load dryer it turns on and it works but when the cycle is complete the display has a oval circle with a black indicator the indicator rotates along that oval circle and the dryer does not turn off we have to open the door to turn it off

Hi my name isXXXXX have been an appliance repair tech since 1992.
Do you have the model number off the appliance itself? Should be located inside the door itself.
Appliance Parts and other Appliance Specialists are ready to help you
Customer: replied 4 years ago.

model # XXXXX

If it is on a normal time cycle, not an auto sense, and it is not shutting off, you have a stuck relay on the main PCB board. Part# DC92-00160A. This board is located in the upper left corner of the top of the cabinet. If you remove the rear top panel screws you can slide off the top to access the side mounted control board, make sure you disconnect power first! Remove wire one, by one when replacing.

Here is a link to purchase it:

Thank you!