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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
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Freezer and refrigerator compartments arent being cooled.

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Freezer and refrigerator compartments aren't being cooled. Lights turn off and on, so it got power.
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Do you have the model number? It is located on a sticker in the top of the fridge.
Customer: replied 4 years ago.


That model number is XXXXX a whirlpool. Is this a GE or a Whirlpool?
Customer: replied 4 years ago.

Its a Whirlpool.

Ok pull the fridge forward and remove the lower back panel. The compressor is a black round object. Is there a white box connected to the side of the compressor?
Customer: replied 4 years ago.

It is black.

Is the compressor hot or warm?
Customer: replied 4 years ago.

Let me clarify that the refrigerator has done this a couple of times in the past few days. I works fine for a while, then stops. Right now, it turned back on after being off a long period of time (the freezer was dripping inside). I just touched the compress (it has been on for 10 minutes or so now), it warm to the touch (not hot enough to burn).

Ok you have a bad compressor. It is common on this model for the compressor to fail. I'm sorry but this isn't a do it yourself repair. To have the compressor replace the repair will cost about 800 dollars.
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