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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
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stackable washer / Dryer mod # XXXXX s e 7 8 0 6 a c e ser #

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stackable washer / Dryer mod # XXXXX s e 7 8 0 6 a c e ser # XXXXX 1 9 2 8 0 0 z s k. drum on dryer wont turn. did visual, turned drum manually and it started turning. drum seemed very tight, however it did turn and start. cust called back and said it`s not turning again
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If you turn the drum by hand and hit the start button while holding the door switch in will the drum start to turn?
Customer: replied 4 years ago.

it did when i was there even though it felt very tight compared to most.. i also showed the cust how to do it.. im guessing that the drum being so tight is the problem,

The drums always turn pretty tight. You have a bad motor and will need to replace it.
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