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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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GE Microwave/Oven combo (JTP86SHSS) - microwave stopped heating.

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GE Microwave/Oven combo (JTP86SHSS) - microwave stopped heating. The microwave control board takes commands - the unit comes on - the turntable turns - the microwave does not heat

Hello, Thank you for using this service, I will be helping you with your problem today

Good afternoon,. unfortunately this is all to common on this model. the magnetron has failed. this is what heats the food and produces the microwaves. this is not a cheap item however. $193.85. also this should be replaced by a trained tech because microwaves are extremely dangerous to work on. even with the microwave unplugged it can store a lethal amount of voltage in the high voltage capacitor. In a lot of these repairs people choose to replace the microwave rather than repair it because of the cost but thats up to you. average service call cost is around $90-$100 . hope this helps, thanks , Bryan

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