Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I start the normal wash cycel and I can hear it drain properly,

but within a minute of...
I start the normal wash cycel and I can hear it drain properly, but within a minute of the cycle it starts to beep (but no error message appears) and it stops running. I did get an f13 error a little while ago (this was after it was running for 20 minutes). However, now it doesn't even show an error but just stops about a minute into the cycle.
Show More
Show Less
Ask Your Own Appliance Question
Answered in 8 minutes by:
12/1/2012
Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3,646
Experience: Appliance Service Technician with 10+ years experience.
Verified

Jon Grella :

Hello

Jon Grella :

My name is XXXXX XXXXX I am an authorized Miele service tech and I can help you today.

Jon Grella :

the f13 error code is a Water intake fault: Heater pressure switch fault.

Jon Grella :

to check and fix do this. this is straight out of the tech sheet for your machine. please let me know if you have any questions.

Jon Grella :

he program is interrupted and the drain pump is operated. The display shows the message Water intake fault F13. After approximately 2 to 4 minutes, the buzzer is activated for 2 minutes. This fault is registered when the desired number of pulses, which varies depending on program, has not been detected within a certain given time (maximum 4 minutes). If the selected program starts with a water softener flushing cycle, the fault code register check is carried out earlier. In the event of a fault, the selected program is interrupted after approximately 30 seconds and the fault is indicated.

Cause:
On-site water supply not in order.

Remedy:
The on-site water supply should be checked by a specialist.

Cause:
Water inlet valve defective.

Remedy:
Check the water inlet valve and replace it if necessary.

Cause:
Flow meter B3/4 is providing too few pulses.

Remedy:

1. Check WPS valve Y2 (filter, restrictor disc).
2. Remove the left side panel.
3. Check that the plate with the reed switch on flow meter B3/4 is seated correctly.
4. Check that the reed switch connection plug is seated correctly.
5. Replace the reed switch, if necessary.
6. Check the control lead from the electronic to flow meter B3/4.
7. Replace the water inlet mixer, if necessary.

Cause:
Water flow pressure at on-site water supply is less than 14.5 pounds per square inch (1 bar).

Remedy:

1. Check the water intake.
2. If voltage is present at the electronic for the solenoid valve, check the solenoid valve Y2 leads for continuity.
3. Check the filter at WPS valve Y2.

Cause:
Filter in WPS clogged.

Remedy:

1. Disconnect the machine from the power supply.
2. Close the on-site water supply.
3. Unscrew the WPS from the on-site water supply.
4. Remove the washer from the threaded union.
5. Remove the filter with needlenose pliers.
6. Clean or replace the filter as necessary.

Jon Grella :

basically the short simplified version of the above is to check that there is good water pressure to the machine and the water filter is not blocked or clogged.

Jon Grella :

if the filter and water supply is good then the water flow system needs to be changed out. it is common for these model machines.

Jon Grella :

to get parts please call miele directly at 1-800-999-1360 and ask for the parts department. then give them the full model number of your dishwasher and ask for the water flow system. they will send it out to you and the part will come with instructions for installation.

Jon Grella :

if you have any other questions please get back to me here and i will help you more.

Jon Grella :

thanks

Customer:

I got the cycle to get past the error (the error that did not display a code and occured after 1 min - beeping occured and light flashed). Right after I started the cycle, I was moving the intake hose around and it sounded like I un-kinked it (kinked was after the water connection and the large box) and then I could hear the water flow to the machine. So far, the cycle is going as normal. I will keep an eye on it for the rest of the night. Could the intake hose need replaced?

Jon Grella :

perfect.

Jon Grella :

easy fix. hopefully

Jon Grella :

let it run and keep an eye on it. if it runs through fine with no problems you are good to go. if the error comes back please get back to me here and i will help you more.

Jon Grella :

if you feel that i have helped to answer your questions please remember to rate my performance positively below with ok service or better rating. and if you have more questions, even after positively rating me, come back here and i will help you more for no additional charge.

Jon Grella :

thanks

Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3,646
Experience: Appliance Service Technician with 10+ years experience.
Verified
Jon and 87 other Appliance Specialists are ready to help you
Ask your own question now
Thank you for the positive rating. It is greatly appreciated.

Should you have more questions or concerns please feel free to get back to me here and I will help you more for no additional charge.

Thanks again.
Ask Your Own Appliance Question
Ask Jon Your Own Question
Jon
Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3,646
3,646 Satisfied Customers
Experience: Appliance Service Technician with 10+ years experience.

Jon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Where do I get replacement water filter? Removed one labeled
where do I get replacement water filter? Removed one labeled FMW-5, a … read more
HvacmanSean
HvacmanSean
Owner
HVAC
229 satisfied customers
The door on my whirlpool refrigerator water filter is stuck.
The door on my whirlpool refrigerator water filter is stuck. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Water filter will not come out. Tried everything shown
tried everything shown on-line it does not come out … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I am unable to get my refrigerator water filter replacement
I am unable to get my refrigerator water filter replacement installed, any suggestions? … read more
Rusty S
Rusty S
Technician
155 satisfied customers
I cannot remove the water filter on my refrigerator.
I cannot remove the water filter on my refrigerator … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have changed the water filter on our Ge Refrigerator. I
We have changed the water filter on our Ge Refrigerator. I have reset the water filter button on the door. Should the light stay on after I have reset the water filter? The light stays on momentarily … read more
Rusty S
Rusty S
Technician
155 satisfied customers
Exchanged the water filter on a GE GYE22KSHHSS refrigerator
exchanged the water filter on a GE GYE22KSHHSS refrigerator and get the message change filter - dispenser off … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My Kenmrore water softener is giving me a err1 message..what
Hi, my Kenmrore water softener is giving me a err1 message..what is the problem? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Where is the water filter located on a model RF323TEDBSR/AA
Where is the water filter located on a model RF323TEDBSR/AA refrigerator located and do I really need to shutoff the water feed before changing the filter? I would have to move the unit away from the … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
PROBLEM WITH WATER FILTER ON REFRIGERATOR. NEW. LESS THAN A
INSERTED FILTER READS STILL INSTALL FILTER CANNOT GET NEW FILTER OUT … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Whirpool water softener is showing a code J26. I can set
My Whirpool water softener is showing a code J26. I can set the time, but no other buttons are working. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My water filter was at 0, the call service light was on and
My water filter was at 0, the call service light was on and there was a beeping. I replaced the water filter, pushed the reset button and it now reads 99 but there is still beepig … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Placed the water filter but the light on the side of the
placed the water filter but the light on the side of the door won't come back on. Also, the freezer light on the side door is off. What can I do to fix this? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Why does my water softener fill with water? A couple of
a couple of months. i have to keep taking out the water. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
On a refrigerator with water in the door.Can a water filter
On a refrigerator with water in the door.Can a water filter be added to the water line???????.... … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a whirlpool water softener bought in Feb of this
I have a whirlpool water softener bought in Feb of this year. And I can't get it to recharge. If I push the manual button I have to push it 2 times to get it to work or sound like it's working. Even a… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Parts for water softener. Install issues. Just n need parts.
parts for water softener JA: How long has this been going on? And how severe is the problem? Customer: Install issues JA: Do you plan on doing the work yourself? Customer: yes just n need parts JA: An… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I need warranty support for a GE water softener. 10 Mo. old.
Softener has flashing blue light that will not go out.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x