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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10567
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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Whirlpool Gold Quietpartner III Dishwasher stopped working

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Whirlpool Gold Quietpartner III Dishwasher stopped working but shows it's got power. When a button is pushed like "Normal" wash, the green light flashes but a cycle is not started.
Hello my name is XXXXX XXXXX you for choosing our service.
May I have the units model number to better assist you ?

If you open the door it will be on the units face frame .
Customer: replied 4 years ago.

Is this the model number(NNN) NNN-NNNN

No if you open the door it is normally on the right side of the tub .
They will look like gu960pw0 ,DU1200lw0
Customer: replied 4 years ago.

Oh not on the door.

no not on the door on the side of the tub !
Customer: replied 4 years ago.

it's at my mother's house and the people there cannot find it. I will have to see what I can find tomorrow when I go over there. Thanks. I don't think you can help more tonight.

ok no problem ,just reply back to this URL
and I will assist you .
Customer: replied 4 years ago.

great thanks.

No problem glad to be here for you!
Customer: replied 4 years ago.

Verified myself. No more info available. Just what I gave you is correct. Seems like a "lock" icon is lit all the time. It blinks off when another button is pushed by nothing else seems wrong. The door seems to latch properly. Any ideas? Looks to me like I need an appliance repair person.

OK if the control lock is on press and hold the heated dry /energy saver dry button (some models it is called Heated dry others it is Energy saver dry )
Press and hold that button for 5 seconds .
To unlock the control .
Whrlp Master Tech and 3 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.

Worked!!!! Great. Thanks so much. You're the best!