Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a brand-new Frigidaire dishwasher, model #FFBD2406NS0A.

Customer Question
It sporadically won't drain. Generally...
I have a brand-new Frigidaire dishwasher, model #FFBD2406NS0A. It sporadically won't drain. Generally if I run another cycle immediately after the one that doesn't drain, it drains fine. I have checked; there isn't a kink in the discharge hose nor are there food particles in the drain. Anything else to check?
Submitted: 5 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 minutes by:
11/18/2012
Appliance Technician: Tyler Z., Appliance Doc replied 5 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,220
Experience: 9+ years being an appliance technician with factory training.
Verified
Hello, and thank you for using this service. I'll be helping you with your problem today.

The problem in testing this unit is that it's sporadic. If the unit is brand new, I'd call warranty and just have them repair the unit because it will be covered under warranty for the first year.

But that being said, you won't have a blockage or clog if it's sporadically draining. That means you either have a drain pump that isn't always working properly, or the control board isn't sending power to the drain pump like it should. The only way to know for certain which is causing the issue is to test power at the drain pump when it's failing and not draining. If you get 120 volts and it's not draining, replace the drain pump. If you're not getting 120 volts, then order and replace the control board.

Please Don't Forget the deposit you placed to ask the question is not used to compensate me until you rate my service! Please Remember that when you are asked to give a rating, you are rating My Service and not this website itself or the problem of your appliance.

Ask Your Own Appliance Question
Customer reply replied 5 years ago

Thanks. I'll run it again and test it the next time it fails. And call for warranty service.

Appliance Technician: Tyler Z., Appliance Doc replied 5 years ago
no problem and I wish you only the best. I'm sorry it's not easier to isolate the problem, but that's the way sporadic problems generally go.
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,220
89,220 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,220 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Out of the blue, the dishwasher started draining into the
HI, out of the blue, the dishwasher started draining into the sink, not a little, alot. The tech scratched his head. I replaced the air gap the discharge hose. removed and checked all pipes, they are … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
My dishwasher is not draining and I'm getting a watertap
My dishwasher is not draining and I'm getting a watertap error code. I removed the device where excess food/waste gets trapped and cleaned it out but the water still won't drain out. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
My frigidaire dishwasher isn't completely emptying. I've run
My frigidaire dishwasher isn't completely emptying. I've run through the whole unit and there is no blockage. In fact, I can see it empty; it just won't completely empty… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Bosch Dishwasher model number SHE47CO5UC/38 The
I have a Bosch Dishwasher model number SHE47CO5UC/38 The water does not drain after the wash cycle is completed. I have verified the following: Air gap venting is clear. Filters are clear Removed impe… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
Frigidaire fphd2491kf doesnt drain. No food disposer, cycle
Frigidaire fphd2491kf doesn't drain. No food disposer, cycle is complete, not in a pause, drain hose is not kinked.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
I have a Frigidaire Ultra Quiet III dishwasher, that doesnt
I have a Frigidaire Ultra Quiet III dishwasher, that doesn't drain out at the end of the wash/rinse cycle. There is standing water at the bottom of the tub, up at the heating element. There isn't any … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Have a new dishwasher, bought 4/10 installed 12/8/10. Have
Have a new dishwasher, bought 4/10 installed 12/8/10. Have used it 2 - 3 times and each time it left about an inch or so of water in the bottom of the dishwasher. Can you help with the problem? Sam Gu… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Hey, Ive got a Moffat dishwasher (msc3204x03ww) that has an
Hey, I've got a Moffat dishwasher (msc3204x03ww) that has an issue. During the beginning of the cycle, suddenly water and soap bubbles poured out from underneath the door. It seems the water level is … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
My dishwasher works but wont drain all the way. I have checked
My dishwasher works but won't drain all the way. I have checked the drain hose and it is not clogged. What could be the problem?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hello, I have a Frigidaire Gallery d/w model FGBD2431KF1 that
Hello, I have a Frigidaire Gallery d/w model FGBD2431KF1 that leaves water in the bottom of the tub after a wash cycle. We installed it about 2 months ago and it has been working fine up until about a… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
i have a dishwasher, model #mdb6650awq, it worked fine for
i have a dishwasher, model #mdb6650awq, it worked fine for 5 or 6 years. here recently every few weeks it doesn't clean properly and i have to take it apart and clean out the spray bars and the filter… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
Grit on the glasses in the top rack of my GE dishwasher. To
Grit on the glasses in the top rack of my GE dishwasher. To minimize several times a week I find the upper spray arm outer holes partially blocked, so I clean them out. I remove the lower spray arm an… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
Maytag dishwasher wont purge food particles during the drain
Maytag dishwasher won't purge food particles during the drain cycle. When enough particles clog the screens, of course, the wash water stops flowing until the screens are removed and cleaned. Dishwash… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
I have a built in dishwasher that is leaving water in the bottom
I have a built in dishwasher that is leaving water in the bottom at the end of a cycle. What should I look for that could be causing this?… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
Our Whirlpool DU-810SWPQ0 wont completely drain and doesnt
Our Whirlpool DU-810SWPQ0 won't completely drain and doesn't clean the dishes very well. Is there a drain solenoid or relay of some sort that isn't opening all of the way?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
Water is in the buttom of the tub after the wash cycle is completed.
Water is in the buttom of the tub after the wash cycle is completed. Its a Magic Chef dishwasher, Model Nr: DU6500B… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hi there, I have a Fisher & Paykel FP 920 dishwasher that is
Hi there, I have a Fisher & Paykel FP 920 dishwasher that is not draining. Have tried a plunger & can hear water in the drainage hose. Any ideas?… read more
Summer
Summer
Post-Doctoral Degree
82 satisfied customers
Have a Frigidaire dishwasher, model gld2450rdq0. Does not
Have a Frigidaire dishwasher, model gld2450rdq0. Does not seem to be draining; rest of cycle seems to work fine. Drain hose not kinked; took it off from pump and water free flowed out, draining the tu… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,220 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x