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GE washer Mod WBSR3140G1WH Ser GR183789G tub jerks back and

forth while agitating....
GE washer Mod WBSR3140G1WH Ser GR183789G tub jerks back and forth while agitating.
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Answered in 24 minutes by:
11/6/2012
Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,823
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Verified

Hello my name is XXXXX XXXXX you for choosing our service.

The shock dampening straps are broken or at least one of them is. The part is linked below as well as a video that shows how to replace them. Its not a difficult job at all.

Part click here

Scroll to the bottom of the page on the right to see how to change it.

Thanks,
Barry

Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,823
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Verified
Barry G. and 87 other Appliance Specialists are ready to help you
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Customer reply replied 5 years ago

The straps are ok, its the inner tub jerks back and forth, like its trying


to spin while agitating.

Customer reply replied 5 years ago


The straps are ok, the inner tube is what is jerking back and forth,


as if it is trying to spin while agitating.

Appliance Parts
Appliance Parts, Home Appliance Tech
Category: Appliance
Satisfied Customers: 267
Experience: Appliance tech since 1992. Factory authorized
Verified
Hi my name isXXXXX have been an appliance servicer for GE since 1992.
Lets try this first. Unplug the machine for 15 seconds. Plug back in. Raise and lower the lid 5 times.Try setting the machine in a cycle again or spin to see if reseted.
PLease let me know, and we will go to the next step for proper diagnosis.
Thank you
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Customer reply replied 5 years ago

Well that didn't work for the agitate problem,it did spin fine

I would recommend changing the mode shifter part# WH38X10017.
If the spin test worked ok.
Appliance Parts
Appliance Parts, Home Appliance Tech
Category: Appliance
Satisfied Customers: 267
Experience: Appliance tech since 1992. Factory authorized
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Appliance Parts and 87 other Appliance Specialists are ready to help you
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Appliance Parts
Appliance Parts
Appliance Parts, Home Appliance Tech
Category: Appliance
Satisfied Customers: 267
267 Satisfied Customers
Experience: Appliance tech since 1992. Factory authorized

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