How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Whirlpool dryer, model GEW9878PW1, stops intermittently (sometimes

This answer was rated:

Whirlpool dryer, model GEW9878PW1, stops intermittently (sometimes at beginning, mid-cycle or near end). At beginning starting again often works. Other times, changing a dry setting makes it possible to start and complete the drying cycle. What part(s) require replacing (my handyman skill are very good)? Thanks

Hello, Thank you for using this service, I will be helping you with your problem today


this is one of two things, 1 the motor relay is bad and not staying in. or 2 the timer has a bad contact. Timer(NNN) NNN-NNNNMain Product View Relay(NNN) NNN-NNNNMain Product Viewsounds like the timer from what your saying about moving the cycle. heres a link to the parts. you can try replacing the relay first if you wish, its $22.00 and may take care of the issue. the timer is $92.00. hope this helps, thanks Bryan

Customer: replied 5 years ago.

We rarely use the timer, using rather the dryness sensor. Please note that this dryer has a ceramic sensor.

yes I understand that but the timer has to be set and it has contacts in it. my feeling is the , your using the timer even in automatic cycle so it has nothing to do with using the timed dry cycle on the timer itself just the timer sends the power to the motor even when your using automatic. I know about the sensors but they wouldn't cause that type of issue only heating issues. unless thats what you mean this stops heating but keeps turning ?
Customer: replied 5 years ago.

Appreciate the clarification. You are correct, it does not keep turning, just stops. Following this logic, it is likely not the sensors. I shall pursue the timer. Cross your fingers. Thanks!

your welcome, glad to help. Please rate me 3 or above before you sign off. you can always come back if you need further help, the question will stay open, thanks , Bryan
Bryan and 3 other Appliance Specialists are ready to help you