Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

i change the computer bored and it solved the problem for 2

weeks and after it contentious...
i change the computer bored and it solved the problem for 2 weeks and after it contentious to live soaking clews after it finishes the sikole Evan do the door is locket it dose not seems to go in to spin we chaing the mooter pomp door chak and maderbored can you help?
Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 hours by:
10/4/2012
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,302
Experience: 9+ years being an appliance technician with factory training.
Verified
Hello again. With everything that you've already replaced, I really think it's probably best to have a technician come out and look the machine over. This would nearly impossible to figure out what is going on because we don't know if the problem is even the same issue as it was a year ago, or if a new problem has come up, or if there was an issue with some of the parts installed. I'll opt out and see if anyone has any ideas one what could be the problem. Another expert will pick this question up if someone else has an idea of something you can try, but again--at this point I'd say with all the stuff you've changed you might want to call a technician out.

Ask Your Own Appliance Question
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified

Hi, my name is Chas, I am hoping that I will be able to help you with your problem today..

.

.

Did you replace the wax motor when you replaced the main control boiard?

Ask Your Own Appliance Question
Customer reply replied 5 years ago

yes i did

Do you know what part number you used to replace the wax motor? Also on the computer is resistor R11 burnt on it?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

wax=EAP2020068 control board = EAP2021761 not shore what you refer to " resistor R11 burnt on it? " if you are reforging to a round resistor looks like ( A quarter dollar) the answer is the olde one bid

Here is a pic of R11

.

Ask Your Own Appliance Question
Customer reply replied 5 years ago

so what are you asking abut r11?

Let me know what you found.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

do you want me to remove the now control bored and look at r11 to see if it is Blake?


 

Customer reply replied 5 years ago

2 Mons ago i removed the new control bored and did not see any borne marks any were

I thought you replaced the board last year? What are typing on a cell phone? Very hard to understand what you are typing?
Ask Your Own Appliance Question
Customer reply replied 5 years ago
(NNN) NNN-NNNNthank you David
The question was what are typing with a cell phone or what???
Ask Your Own Appliance Question
Customer reply replied 5 years ago

I'm on the computer way?

I am sorry I cannot follow you, I am going to opt out and hopefully some other expert can understand your typing. Have a nice day..

Ask Your Own Appliance Question
Customer reply replied 5 years ago

my understanding is that r11 is on the control board (if not pleas advise)so i explained you that yes i put a new control board 1 year ago sens it was good only for 2 weeks i removed the control board to inspect it sins i observed no Blake marks i reinstall it so any one can help?

 

Michelle-mod
Michelle-mod, Moderator
Category: Appliance
Satisfied Customers: 8
Experience: Moderator
Verified

Hello David,


I’m a moderator for this topic. It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your washer but sometimes finding the right professional can take a little longer than expected.


I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.


Thank you!

Michelle

Ask Your Own Appliance Question
Customer reply replied 5 years ago

Hi Michelle thank you for taring to find a solution i waited over 1 year so if it will take one more week or to ill wait

Hello David,

I will continue to look for a Professional to assist you.

Thank you for your patience,
Michelle
Ask Your Own Appliance Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hello, Thank you for using this service, I will be helping you with your problem today

does the door lock light come on ?

Ask Your Own Appliance Question
Customer reply replied 5 years ago

yes

okay what happens when it gets to the spin ? does the drum turn at all? is all the water out ? I know you may have already posted some of this but its hard to go back on someone else's question.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

it dose not go in to the spin and when the timer ends the closes are soaking Wat ,when i repast the computer bored it solved the problem for 2 weeks bat wan it get in to the spin it maid a big grinding noise like defective barrings

OH. open the door and spin the drum by hand. first does it grind ? second does it sound like theres water under the drum ? swishing ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

wen i spin the dram by hand it dose not make a grinding noise and there is water under the drum it also dose not make a grinding noise when the washer dose the full sickle

okay. I know what going on then . the pump isn't pumping all the water out and it sounds like there may be something in the pump , you say you did replace the drain pump ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

yes i did and also the motor and control,so if it is the pomp way does it not going in to spin?

if the pump doesn't pump all of the water out it wont trip the water level control and tell it to go to spin. can you get me the full model number ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

maitg stckd unit model no mle2000ayw

okay this is a stack , there are a few things to check. 1 the balance switch.if this is bad it wont spin. and the pressure switch (water level switch) and the timer itself. if this has a bad contact in it this will also cause it not to spin. you cant really check that however. its kinda hit and miss to be honest unless you have a service manual.they don't let us download the manuals. i will see what I can find though.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

so what do you suggest i do ?

well i found the test for the balance switch. heres the link and theres a video to show you how to test that. http://www.repairclinic.com/PartDetail/Micro-Switch/22003302/791050?modelNumber=MLE2000AYW do that first. it will be by the washer tub.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

OK I'm not now at the location now bat i will taste the switch and the water level switch will i open the washer i guess i will cake again the pump and drain hoses any Oder suggestions ?

well if this has water in it ,it definitely wont spin so I would check the pump for sure.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

OK i will also can you tell me where is balance switch located and also a previews technician told me to look at R11 is that on the mater bored ?

yeah the r11 is on the mother board you replaced. graphic
Ask Your Own Appliance Question
Customer reply replied 5 years ago

where is balance switch located

its number 2 on this diagram . looks like near the back of the outer drum on yours.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

OK i ll fin it thank you ill be in touch

okay good luck. it has to be one of those things. thanks , Bryan
Ask Your Own Appliance Question
Customer reply replied 5 years ago

hi bryan on lokacion and solevd the prablam bat as you recol toled you when it gos in to spin it makes a grinding nois so firs whan I open the fropnt panel I fond the bothem wait loos I reconect avriting tith chaket the pump and swiches avriting sems to be ok so I test it and when it gos in to spin it shkes vintl it cold be that way the botem wait was loos any idea way it shks awot of control?

If you still have this open check the shocks. is there one broken ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

thay lok ok to me im shiking the holl tab and lokes smod

I'm sorry can you explain that a little better, what is going on ? does the whole inner tub move in and out ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

no when shaking and moving the holl exterio of the tub it look ok to me also thring to se is the shkes have any loss movman bitwin the shfet and the bas bat I dont see aniting loss

well i believe the shocks are worn and need to be replaced. they wear like care shocks. I would replace them and that should take care of it.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

ok will do that thanks ill be in tuch

okay thanks and have a great weekend ! the only thing I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done rather than rating me with a 1 or 2 smiley faces please use the (continue conversation) link and tell me what else I can do or what else you would like to know so that I can get you that information so I can improve my customer satisfaction rating. You may receive an email with my answer if so please sign back in and accept on the site itself. Its the only way I get paid for helping you. well wishes, Bryan
Ask Your Own Appliance Question
Customer reply replied 5 years ago

you whor exslnd and pashent will sertanly give you the hiast grat let me jest rapit up her and ill do it from my computer at hoom aginn thank you very much david

your welcome, talk again soon, thanks Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 5 years ago

hi brian jest instoled the shok absorvers whan it gos in to spin it still makeks a very lowd nois bat it das not shakes only the holl dram gos yp an down

so the machine makes a lot of noise when it spins ? does it sound like a jet taking off ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

yes almost like a grinding noise I'm almost shore it is the baring i started to dis assemble it bat after i removed the spring lode holder i don't know haw to take oat the baring i removed all the front to take out the tab when i wiggle it i can fill it is SAM what loss also from the baring i can see drapes of water so haw do i remove the baring?

unfortunately they only sell the bearing with the complete rear tub assembly. this is a lot of money and labor. the part alone is $465.00 plus special shipping. you may want to consider a new machine at this point. heres a link to the tub and bearing. http://www.repairclinic.com/PartDetail/Outer-Tub/22004465/1119942?modelNumber=MLE2000AYW sorry for the bad news.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

is Rear Drum Support


Item #1388899 not going to work in this Cass ?

thats not the bearing its the support and if thats broken then yes it will work. the other part you see with it is the seal but not the bearing. if a tine on the support is broke then this will repair it. but if its the bearing itself no.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

haw do i know if it is the support or not haw do i remove the in-ear dram?

you need to take the whole machine apart remove the top then the front and just about every part in this to get to it. heres a link to the diagrams to help but not even I could walk you through that unfortunately. you need to split the two halves of the tub assembly. http://www.searspartsdirect.com/partsdirect/part-model/Maytag-Parts/Washer-dryer-combo-Parts/Model-MLE2000AYW/3048/0152000?pathTaken=&prst=0&shdMod=MLE2000AYW
Ask Your Own Appliance Question
Customer reply replied 5 years ago

OK thanks

your welcome good luck and well wishes, Bryan
Ask Your Own Appliance Question
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

84,302 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Samsung French door freezer on bottom...OF won't. 8yrs.
Samsung French door freezer on bottom...OF won't JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model? Customer: 8yrs JA: Do you plan on doing the work yourself… read more
Tyler Z.
Tyler Z.
Appliance Doc
84,302 satisfied customers
I was wondering if my Maytag gas dryer needed to get a pilot
I was wondering if my Maytag gas dryer needed to get a pilot light turned on or is just turning on the gas and dryer is all I need to do … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Whirlpool Gold Accubake gas range. Model #
I have a Whirlpool Gold Accubake gas range. Model # ES440LEMQ 4, S/N RTO111348. I encountered a problem that required removal of the stove top. All the screws holding the burner heads are seized & scr… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Whirlpool refrigerator WRF736SDAM11 keeps cycling on and
Whirlpool refrigerator WRF736SDAM11 keeps cycling on and off … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Maytag clothes washer model # MVWB835DW2. Does it
I have a Maytag clothes washer model # MVWB835DW2. Does it rinse the clothes in cold water? … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
287 satisfied customers
I just signed off but needed one last question.. If we
I just signed off but needed one last question.. If we unplug for 2 minutes and plug back in and all is reset and then it starts beeping again with the same codes etc. what do we need to do to stop th… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
American home shield is replacing my Kitchenaid dishwasher
Second opinion] American home shield is replacing my Kitchenaid dishwasher since the parts needed for repair are no longer available. The dishwasher replacement model # is kdfe104dbl..we believe this … read more
Joel Swenson
Joel Swenson
High School or GED
3,420 satisfied customers
I have an electric double oven, wall unit and the fan in
I have an electric double oven, wall unit and the fan in squeaking. Is it fixable? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a Maytag Neptune gas dryer model # MDG5500AWQ /
Hello, I have a Maytag Neptune gas dryer model # MDG5500AWQ / Serial #62613190CT (Bisque in color if I need the control panel). The control panel is lit up & the start light is flashing but when touch… read more
Tyler Z.
Tyler Z.
Appliance Doc
84,302 satisfied customers
My microwave is locked. how can I unlock it. It is a air and
My microwave is locked. how can I unlock it JA: What's the microwave's make and model? And can you guesstimate how old it is? Customer: It is a Jen air and is 10 years old imc 8130DDS JA: Do you plan … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I rplaced the actuator all the lights com on but th washr
i rplaced the actuator all the lights com on but th washr will not start … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have an LG front load washer and door won't unlock. Looking
Hi there. Have an LG front load washer and door won't unlock. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My fridge is not maintaining temperature. It is a Wirlpool
if i can if not I would need an estimate and some one to look at it … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an E24 error code on my Bosch dishwasher and I have
I have an E24 error code on my Bosch dishwasher and I have water that is not draining from the cycle. I cleaned the filters and checked the drain hose at the sink attachment. All seem ok. How can I ch… read more
travis webb
travis webb
tech.
2,416 satisfied customers
I can't turn on my ge microwave. Over 5 years. No i'll hire
No eccept it worked fine yesterday and now it won't… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Why doesn't my washer spin after the water drains after the
Why doesn't my washer spin after the water drains after the rinse cycle … read more
travis webb
travis webb
tech.
2,416 satisfied customers
Kenmore, 596.58632890, probably from around 1993 or 94. I
Kenmore, 596.58632890, probably from around 1993 or 94. I have repaired it before with help from here. I believe I am at a crossroad where I need to decide whether I fix it or cut it loose. It stopped… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Ice maker quit on my 2 tr old kitchen aid ref.
modelkrfc302ess00 aprox 26 months of use put in new 12 2016 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x