Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

Hello I am an appliance repair serviceman, and I am working

on this Maytag side by...
Hello I am an appliance repair serviceman, and I am working on this Maytag side by side refrigerator and it has a water dispenser in it that hasn't worked for a year, I tested the valve with my meter and when we push the dispenser button I get 3.5 volts instead of 120volts, the valve is a dual valve for both the ice maker and the water dispenser with separate coils for each and separate power supplies to each. The model number is XXXXX the serial number is XXXXX
Show More
Show Less
Ask Your Own Appliance Question
Answered in 9 minutes by:
10/1/2012
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified

Hi, my name is Chas, I am hoping that I will be able to help you with your problem today..

Is the 3.5 volts with the coil hooked up or without it?

Ask Your Own Appliance Question
Customer reply replied 5 years ago

with the coil hooked up, is the coil powered off the electronic board?


 

Sorry I typed the wrong model number in my database, the water dispenser is inside the door correct?

Ask Your Own Appliance Question
Customer reply replied 5 years ago

if I get 120 volts without the coil hooked up, does that mean that the board is suspicious? The Ice maker valve is working by the way.

If you get 120 volts, then the water cooler is frozen where it goes into the wall, it is located behind the crisper bins of the unit, normally freezes right where it comes out of the wall, use a hair dryer to thaw it.

.

.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating.

.

.

Bonuses are welcome if I have helped you a lot, however they are not mandatory

Ask Your Own Appliance Question
Customer reply replied 5 years ago

Chas, the job where the refrigerator is, is quite a ways away from where I am presently at my house talking to you on my computer, so I am not sure what I am going to find when I get there. The valve did open up when I rigged 120 volts to the coil apart from the boards power so I know that the coil works, but when I have the coil hooked up to the boards power it does not open or do anything except buzz when you push the dispenser button calling for water. The interesting thing is that the water that flowed thru the valve when I did the power rigging, I do not know where it went, do you think it went inside the wall of the refrigerator where the frozen spot is and needs the thawing and that the board does not generate enough power by itself to overcome the frozen spot but my power rigged situation does give it enough power to blow the water thru the frozen spot in the line and into the wall of the refrigerator?

Let me look at the wiring diagram for this one..
Ask Your Own Appliance Question
Customer reply replied 5 years ago

Are you asking me for a diagram, or do you have one?

Have you looked at the tech sheet for this model?

Ask Your Own Appliance Question
Customer reply replied 5 years ago

No, where do I find it, is it on the refrigerator?

Here is a copy, normally it is found under the front kick plate stuck in a bag,

Tech Sheet

.

.

Also here is a complete service manual for this machine.,it is over 70 pages long.

.

.

Service Manual

.

.

I hope this will help you.

.

.

Chas

.

.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating.

.

.

Bonuses are welcome if I have helped you a lot, however they are not mandatory

Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified
Chas and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Chas Your Own Question
Chas
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
16,453 Satisfied Customers
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech

Chas is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The water dispenser on my maytag side by side refrigerator
the water dispenser on my maytag side by side refrigerator is not working. It would dispense water, but then start making a lot of noise and stop flowing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The ice maker of my Kenmore side by side refrigerator, model
The ice maker of my Kenmore side by side refrigerator, model # 106.52603100, does not produce ice. I've already replaced part # 628399, with substitution part # w10190935, and it still is not working.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our side by side refrigerator freezer is not working
Our side by side refrigerator freezer is not working correctly. The freezer is not working. Ice cream melted, so far none of the meat shows signs of thawing but ice maker has shut down. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have Frigidaire.com side by side Refrigerator w/bottom
Have Frigidaire.com side by side Refrigerator w/bottom freezer. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Ice maker not working. Ice maker not working. If possible.
had ice initialy, turned I'm off now turned on but still no ice… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Side by side refrigerator ice maker will not change from
side by side refrigerator ice maker will not change from crushed ice to cubes...only dispenses crushed ice. Water dispenser works … read more
travis webb
travis webb
tech.
2,416 satisfied customers
I have an Ikea/Whirlpool side by side refrigerator with
I have an Ikea/Whirlpool side by side refrigerator with ice/water front dispenser. the ice maker has broken, and the local repair gave an estimate of $1200 to fix! They say the door must be replaced. … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a GE Profile side-by-side refrigerator and the
I have a GE Profile side-by-side refrigerator and the plastic bracket that supports the left-hand side of the auger motor has broken. I can prop up the motor assembly with a bottle and everything work… read more
travis webb
travis webb
tech.
2,416 satisfied customers
On a kitchenaid model ksf26c6xyy side by side refrigerator,
on a kitchenaid model ksf26c6xyy side by side refrigerator, Does the b … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Kitchenaid side-by-side refrigerator icemaker is not
Kitchenaid side-by-side refrigerator icemaker is not working. Ice is being made but not dispensed. Ejector blades are in correct location. Water supply is fine. The light on the switch for the ice mak… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker is working and water dispenses, but there is a
The ice maker is working and water dispenses, but there is a water leak inside the freezer. … read more
Joel Swenson
Joel Swenson
High School or GED
3,418 satisfied customers
When Ice maker requires water for ice or the water dispenser
When Ice maker requires water for ice or the water dispenser is used, a loud machine gun like sound comes from upper left. If water is dispensed for servral seconds the noise slowly quiets down. Idea … read more
Joel Swenson
Joel Swenson
High School or GED
3,418 satisfied customers
I have an igloo water cooler with ice maker it stopped
I have an igloo water cooler with ice maker it stopped making ice and have no cold water I have hot water also the warn light comes on … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
LFX25960SB LG POS...the ice maker and water dispenser has
LFX25960SB LG POS...the ice maker and water dispenser has stopped working. I had replaced the ice maker as the arm had stopped. It worked for a while then stopped again. changed the filter and the inl… read more
travis webb
travis webb
tech.
2,416 satisfied customers
We have a side by side with ice maker & water dispenser.
We have a side by side with ice maker & water dispenser. Today it will not give us water & the ice maker isn't working. … read more
travis webb
travis webb
tech.
2,416 satisfied customers
Lg refrigerator water dispenser works ice maker does not,
Lg refrigerator water dispenser works ice maker does not … read more
Dino
Dino
gcse
57 satisfied customers
My ice maker does not make ice...the water dispenser works,
my ice maker does not make ice...the water dispenser works … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a Kenmore side by side refrigerator and the ice maker
Hello. I have a Kenmore side by side refrigerator and the ice maker is not working. The model number of the refrigerator is 203C2181P003. The model number of the ice maker is wr30x0328. The ice maker … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x