How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Johnston Your Own Question
Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8007
Experience:  20 years experience
Type Your Appliance Question Here...
Tom Johnston is online now
A new question is answered every 9 seconds

my maytag neptune is working great but when you turn the drum

Resolved Question:

my maytag neptune is working great but when you turn the drum by hand, you can hear water sloshing. Is this normal?
Submitted: 4 years ago.
Category: Appliance
Expert:  Tom Johnston replied 4 years ago.
Hi welcome to just answer my name is XXXXX XXXXX i will be helping you today with your problem.

Yes it is normal they do retain water.
Customer: replied 4 years ago.
then am i washing next time with stale water that is stored somewhere in there?
Expert:  Tom Johnston replied 4 years ago.
This a major problem with those machines. They have a lot of complaints about mildew type odors. And unfortunately there is nothing you can do about it. It is a design flaw.

If this has been helpful please leave a positive rating. Thank you.Smile
Tom Johnston and other Appliance Specialists are ready to help you