How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bob L Your Appl Pal Your Own Question
Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7548
Experience:  23 Years Major Appliance Repair
Type Your Appliance Question Here...
Bob L Your Appl Pal is online now
A new question is answered every 9 seconds

Our church has a GE over the cooktop microwave that is one

This answer was rated:

Our church has a GE over the cooktop microwave that is one year old, model # XXXXX It comes on, the light works, the turntable is turning, but it is not cooking. What could the problem be?
Hello..Can you tell me if when the microwave was working if you noticed that the unit was getting louder as it ran..More of a deeper growling type sound..?
Customer: replied 4 years ago.

I do not know if it was or not.

Ok great..If so, this is a telltale sign that the magnetron is/or has failed..The magnetron is what creates the wave to heat up the items..On this unit the magnetron cost $61.00 CLICK HERE FOR PART Problem is replacing the part your self can be very dangerous as microwaves store a extreme amount of voltage even when not plugged in.


Bob L Your Appl Pal and 3 other Appliance Specialists are ready to help you