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Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7548
Experience:  23 Years Major Appliance Repair
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We have a Maytag MGDE500 gas washer and dryer. We are not overloading

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We have a Maytag MGDE500 gas washer and dryer. We are not overloading the machines (maximum 3/4 full) and yet the clothes are in going in the machines way too long, and still come out of the dryer damp (after 2 hours! Really??) What could be wrong with our machine?
Welcome..I have 23 years of Experience In the Appliance Repair Field..Working directly with All Major Appliance Brands...When this happens and you open the dryer door..Can you tell if the items are at least warm..?
Customer: replied 4 years ago.

They are warm, (not hot) and very damp

Great that is a good sign ..This means that the heat is in working order..The dryer will either heat or not..No in between..When this happens it means there is no air flow from the dryer..A tale tell sign is damp items..First go around back..Remove the vent to the outside from the back of the dryer..Run the dryer..Make sure you have good air flow at the back..If so..Run the dryer with the vent disconnected..You will see that the dryer will dry as normal.The problem will be either a kinked vent hose or blockage in the vent to the outside...If there is no air flow at the back..This means the blower fan is faulty..
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