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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Electrolux induction range cook top flashing E11

Customer Question

electrolux induction range cooktop was flashing E11 we powered off and powered on but cooktop not other words, no power
Submitted: 5 years ago.
Category: Appliance
Expert:  Tech Michael replied 5 years ago.
Hi was there any electrical storms in the area or power surges that you know of?
Also how old is the unit?
Thank you
Tech Michael
Customer: replied 5 years ago.

no power surges

we have had the appliance for 4 months...working just fine until this E11 flashing

oven works but cooktop does not respond

Expert:  Tech Michael replied 5 years ago.
Hi Kelly,
are you saying the appliance is only 4 months old?
Thank you
Tech Michael
Expert:  Kelly replied 5 years ago.

Thanks for counting on us to help with your appliance problem. The E11 error code indicates that there is a key that is being "seen" by the control as being depressed for too long. How long did you leave the power off when you reset it? If less than 5 minutes, try it again and see if it changes anything.