Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

water is seriously leaking out of the bottom of my washer

whirlpool ghw9250ML2. front load...
water is seriously leaking out of the bottom of my washer whirlpool ghw9250ML2. front load I did a large sanitary load & that went fine....next load water is pouring out of back bottom.....
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
9/6/2012
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hello, Thank you for using this service, I will be helping you with your problem today

are you sure the water is comming out of the back ? does it come out as this is filling with water ? can you take panel #5 on this diagram off ? remove the screws #28 and pull the panel off. start the washer and watch part # XXXXX and the hoses around that area. see if you can see where the water is comming from. let me know if you can.

Ask Your Own Appliance Question
Customer reply replied 5 years ago

Well this is going to be tough....1 yr old is screaming his head off.


 

oh sorry, do you need to wait a bit ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

my brother is coming over & will follow ur instructions

okay, I need to go off line for about 20 minutes and will be back by the time you get a look at it. thanks, Bryan
Ask Your Own Appliance Question
Customer reply replied 5 years ago

it will take at least 1 hr

Customer reply replied 5 years ago

what is the name of the tool I need?


 

you need whats called torx bit screw driver.
Ask Your Own Appliance Question
Customer reply replied 5 years ago

Ok, the water is coming from the back...looks like dead center back of bottom of the tub...white plastic part

Customer reply replied 5 years ago

if you look on the tub & basket page, it's part 8 or thereabouts that the water seems to be leaking from.

okay so its comming from the pump trap area ? maybe the rubber boot ? can you see if its loose or has a hole in it ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

my brother located the problem....something had popped out of place.

okay great ! thats what I thought may have happened. glad you found the issue. I hope my guidance helped. have a great day the only thing I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done rather than rating me with a 1 or 2 smiley faces please use the (continue conversation) link and tell me what else I can do or what else you would like to know so that I can get you that information so I can improve my customer satisfaction rating. You may receive an email with my answer if so please sign back in and accept on the site itself. Its the only way I get paid for helping you. thank you and best wishes , Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 5 years ago

So how does the bonus work...I paid a $5 deposit. Am I being charged anything else? or is the bonus the rest of your pay?


 

,,So that looks like it requires a special screw driver which I do not have.
Customer reply replied 5 years ago

So how does the bonus work...I paid a $5 deposit. Am I being charged anything else? or is the bonus the rest of your pay?


 

,So how does the bonus work...I paid a $5 deposit. Am I being charged anything else? or is the bonus the rest of your pay?
I got paid thank you. don't worry about a bonus. I'm glad you have it fixed

Attachments are only available to registered users.

Register Here
. good job ! thanks again, Bryan
Ask Your Own Appliance Question
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a maytaag Bravos XL washer, model MVWDW0, Serial
I have a maytaag Bravos XL washer, model MVWDW0, Serial #C53271307. Most of time it works fine, but every once in a while it will continue to run through the rinse cycle. This seems to be the case onl… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our Ice Maker doesn't make ice anymore. GE Profile.
Our Ice Maker doesn't make ice anymore JA: What's the make and model? And can you guesstimate how old it is? Customer: GE Profile JA: Do you plan on doing the work yourself? Customer: Model#GSS25WSTA … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I replaced bake element but it seems the thermostat is
i replaced bake element but it seems the thermostat is acting up. the light bfor bake would come on without even touching the knob. barely turn it a little and it would go iout, im sure this is what b… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have an older model Kitchen aid Superba that's having some
I have an older model Kitchen aid Superba that's having some issues. We had a tech come look at it and the door switch board along with the main control board were fried. We replaced the switch board … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Frontload clothes washer... Door lock light flashes & we
frontload clothes washer... Door lock light flashes & we cannot unlock the door. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a GE free-standing Gas RAnge, model #JBG600SET3SS. I
I have a GE free-standing Gas RAnge, model #JBG600SET3SS. I need a new owner's manual. I went to the list of manuals and couldn't find one for this model. What do I do? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
We have a GE 15.5 Cu Ft Refrigerator. GTS 16 DTHBRWW. Maybe.
Maybe. Depends how tough it is. This is a 15.5 Cu Ft Fridge and it is making an unusual amount of noise in the freezer compartment. Is this serious or just the way these refrigerators are after a few years ??? … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
285 satisfied customers
My freezer ice drawer is broken the left track is broken is
my freezer ice drawer is broken the left track is broken is there any one who services these refridgerators? … read more
travis webb
travis webb
tech.
2,412 satisfied customers
How can I order a new knob for my washer. Whirlpool.
whirlpool Mod. GHW9250MT2 SER(###) ###-####type 199 081 BT/BD yes, it only needs a knob … read more
Daniel
Daniel
senior service enginner
High School or GED
2,307 satisfied customers
My Bosch dishwasher has the delicate/econo light flashing
My Bosch dishwasher has the delicate/econo light flashing after I reset it. Any suggestions on what to do next? … read more
travis webb
travis webb
tech.
2,412 satisfied customers
When the machine is plugged in it makes a buzzing sound and
Hello when the machine is plugged in it makes a buzzing sound and the door locked light flashes rapidly . Door won't open and machine won't run ? I unplugged it again … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Tappan gas stove 36". Model # TGF657BFB3. Need instructions
tappan gas stove 36". Model # TGF657BFB3. Need instructions and illustration on how to replace right side igniter.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Frigidaire (Electrolux) FMB330RGC0. The pump works
I have a Frigidaire (Electrolux) FMB330RGC0. The pump works fine, and after a cycle there is no water remaining inside. But after some time (varies from 1-3 days) dirty smelly water ends up in the bot… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a Maytag Bravos MCT washer that will not turn on. It
I have a Maytag Bravos MCT washer that will not turn on. It stopped midway through a drain and spin cycle and now it will not turn on. I tried unplugging and upon plugging back in it makes a slight be… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a series 80 Kenmore washer, the agitator is not
I have a series 80 Kenmore washer, the agitator is not working properly. The bottom 1/2 is gyrating correctly but the top 1/2 is not. It does not move when the bottom section does. I can pull up on it… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
My GTW680BSJ1WS GE top load washer was starting a new load
My GTW680BSJ1WS GE top load washer was starting a new load (believe it was still sensing), when it got stock making this motor/pump noise over and over with the display schizophrenically flashing numb… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Samsung refrigerator keeps saying off in the digital part
My Samsung refrigerator keeps saying off in the digital part where the temp should go … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Brand new Dishwasher is hard wired and it won't start, no
Brand new Dishwasher is hard wired and it won't start, no electric current running through the line and on a single circuit. Plus, my husband changed out the circuit breaker … read more
travis webb
travis webb
tech.
2,412 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x