Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

first i need to find out if my washer and dryer are still under

warranty, my name is XXXXX...
first i need to find out if my washer and dryer are still under warranty, my name is XXXXX XXXXX if so i need to have a repairman come out for repairs, on the washer very time i run it, i find detergent all over the top part of the washer where all the dials are at. also i am having problems with my dryer again, drying clothes, same as before. thank you very much
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
9/4/2012
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Hello, Thank you for using this service, I will be helping you with your problem today.do you have the model and serial numbers from both machines ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago


i do not have easy access to the back of the washer and dryer, allo i know is that they are kenmore 700 series, also are they still under warranty, because i am disabled and really could not afford to have them repaired.

open the door to the dryer and there should be a tag. as far as the washer goes there should be a tag if you open the lid and look towards the back in the middle. can you try that?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

ok lets see if i got this right, washer W10140919A, and dryer is
W10184224B. thank you for the info

okay great , I do need the serial number from each also to check the warranty. they should be on the same tags.
Ask Your Own Appliance Question
Customer reply replied 5 years ago


the numbers i just gave you are the only numbers i see on the washer and dryer

mmmm, how old are these ? how long have you had them ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago

i found the installation booklets would it be on these. i have my washer and dryer around 4 or so years, i did get the 5 year extended warranty.

okay so you are covered, is the extended warranty under Sears ? if so you need to call them to set up a service appointment. do you have the number ?
Ask Your Own Appliance Question
Customer reply replied 5 years ago


yes i have my extended warranty with sears , could you please give me the number. thank you so much for your time.

sure. Call 1-800-4-MY-HOME (1-800-469-4663) they will set up the service call. thanks and very best wishes, Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The lights started blinking on my dishwasher, tried
The lights started blinking on my dishwasher, tried unsuccessfully to get them off, disconnected power, all but one went off, it continues to blink. Do you have the code to reset it? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a Kitchenaid dishwasher. It is no longer washing
We have a Kitchenaid dishwasher. It is no longer washing dishes on top rack. Doesn't seem to be sending water to the top spray arm. Any suggestions? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I just replaced the start switch in my Kitchenaid trash
I just replaced the start switch in my Kitchenaid trash compactor but it still won't operate automatically, I have to hold the switch in the on position to make is cycle? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Kennmore Econonmizer 5 water heater. The drain
I have a Kennmore Econonmizer 5 water heater. The drain valve towards the bottom of the outside face of tank is dripping. What is the best way to fix?… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Have a 2011 110model kenmore washer. it is wobbling badly
have a 2011 110model kenmore washer. it is wobbling badly and getting worse. it has the 4 springs suspending the tub from the frame … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Fridge has buzz and is frosting by the small vents inside.
fridge has buzz and is frosting by the small vents inside. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a 2-year-old GE dishwasher. Lately the dishwashing
we have a 2-year-old GE dishwasher. Lately the dishwashing liquid won't dissolve completely, leaving residue on the dishes and on the interior of the unit. It's a front-control model. … read more
Webb-Guy
Webb-Guy
tech.
72 satisfied customers
Oven door lock will not release after cleaning cool down.
Oven door lock will not release after cleaning cool down. what do I do? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
GE MICROWAVE, MODEL PVM2070SM1SS has stopped working. Menu
GE MICROWAVE, MODEL PVM2070SM1SS has stopped working. Menu simply says summary, creme cheese that's it … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Oven does not light. Model pgs908sem1ss. Oven lit this
oven does not light JA: What's the make and model of your oven? And can you guesstimate how old it is? Customer: model pgs908sem1ss JA: Do you plan on doing the work yourself? Customer: yes JA: Anythi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Miele W3725 washing machine. There seems to be a
I have a Miele W3725 washing machine. There seems to be a problem with the door interlock. Firstly the door would not open so i opened the door at the bottom and used the manual open lever. Now the ma… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My 3 yr old GE Profile over the stove microwave just quit
My 3 yr old GE Profile over the stove microwave just quit working. Not a circuit breaker problem and the plug it goes into is fine … read more
Webb-Guy
Webb-Guy
tech.
72 satisfied customers
DRYER MAKING LOUD NOISE AND NOT WORKING, FREEZER ICE MAKER
DRYER MAKING LOUD NOISE AND NOT WORKING, FREEZER ICE MAKER IS NOT WORKING ... … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Jenn-Air LP Stove where one of the ovens does not
I have a Jenn-Air LP Stove where one of the ovens does not ignite. everything else seems to be working just fine. is it likely that it is the valve, single thermal? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have and Amana washer model # NTW4651BQ0 that runs fine
I have and Amana washer model # NTW4651BQ0 that runs fine for the most part but it will not stop running once the cycle is done. If the lid is not opened immediately after the cycle stops and the door… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a bad valve on a Bosch Washer WFK2401 and it is not
I have a bad valve on a Bosch Washer WFK2401 and it is not available. I want to try to save the washer from the trash heap. Two years ago a discontinued latch went bad and the local experts signed the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Have Maytag MEDC215ew1dryer. No power.was running opened
Have Maytag MEDC215ew1dryer. No power.was running opened door to check dryness and heard a snap, light went out. Now nothing. Checked door switch. OK, checked thermal fuse OK. Checked hi limit fuse OK… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I am experiencing some tech problems with our Viking
Good evening. I am experiencing some tech problems with our Viking refrigerator, specifically at the freezer. We have come back from a long trip and the freezer was plenty with a enormous quantity of … read more
Webb-Guy
Webb-Guy
tech.
72 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x