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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81960
Experience:  9+ years being an appliance technician with factory training.
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Have a Kenmore Ultra Wash smartwash sensor ATC quietguard bought

Customer Question

Have a Kenmore Ultra Wash smartwash sensor ATC quietguard bought in 2004 # XXXXX serial #FR2213102 Stock no. 17462 type 577-0 .

I did the reset button as you recommended and it seems all is back and up working.

My wife says she thought the dishwasher was not cleaning as well before. Are there some items I might look at doing to improve its working capability?

Do you recommend a certain dish washing machine detergent?

How do you remove rust spots on the stainless and hard plastic parts of the dishwasher?

Is there a filter portion on the dishwasher that I should be cleaning or other maintenance I should have been doing?
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

There are a couple of things that can cause poor washing performance. Either you have a detergent issue or your disposal screen is getting clogged and needs to be cleaned out. Below is a link to a video that will show you how to clean out your disposal and take your pump apart.


If that doesn't fix your problem then it sounds like you'll need to use an additive called "Glass Magic" or baking soda to help the dishes clean (baking soda is the home remedy and doesn't work as well as Glass Magic). About 6 months ago, detergent companies changed their formulas and removed phosphates in the detergent due to regulations which makes them not perform well at all. Go to the two links below and you can read why your dishes are going to bad. The 2nd one is a video from my local news that aired recently. As for detergents, I recommend just using Cascade powder (not gel) and Jet Dry Turbo.



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