Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

i have a ge above range microwave. it runs but has stopped

heating...
i have a ge above range microwave. it runs but has stopped heating
Ask Your Own Appliance Question
Answered in 1 minute by:
8/17/2012
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hello, Thank you for using this service, I will be helping you with your problem today

can you get us the full model number from inside on the tag ?

Ask Your Own Appliance Question
Customer reply replied 5 years ago

hi the model number is XXXXX and its a ge. that's all the info i have. it's my moms & i'm not there. just trying to find out if we should replace or is it a quick fix.


 


thanks, arlene

Okay perfect.if everything seems to be running as normal (fans lights, control) the magnetron has failed. this would absolutely need to be replaced by a tech . these are dangerous to replace. the high voltage capacitor stores a lethal amount of voltage even when this is unplugged. be safe. either replace the microwave or have a tech replace the magnetron. the magnetron runs around $120.00 plus the labor so you should weigh the options at this point. its probably better to replace the microwave. the only thing I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done rather than rating me with a 1 or 2 smiley faces please use the (continue conversation) link and tell me what else I can do or what else you would like to know so that I can get you that information so I can improve my customer satisfaction rating. You may receive an email with my answer if so please sign back in and accept on the site itself. Its the only way I get paid for helping you. thank you and best wishes , Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,557 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,058 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,340 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We just replaced the mother board on our WhirlpoolG15SVAXV
We just replaced the mother board on our WhirlpoolG15SVAXV refrigerator. The lights on the water and ice dispenser. On the Freezer display it is flashing PEO and three zeros on the refrigerator displa… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
My oven has a message of F-93 err. PLEB30S9DCA. Professional
PLEB30S9DCA. Professional Series, I don't know the age … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
I can't get the ovens to work. I'll get back to you later on
Do you plan on doing the work yourself?Customer: Hi I'm back model# ***** SERIAL# ***** 8YRS… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My over the range microwave burns out light bulbs quickly.
My over the range microwave burns out light bulbs quickly. It also doesn't switch between high and low light. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Rf23j9011sr/aa refridge top refer doses not cool. Freezer
Rf23j9011sr/aa refridge top refer doses not cool. Freezer works (bottom left) … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I ran my Bosch dishwasher with the water supply turned off
I ran my Bosch dishwasher with the water supply turned off by accident. Now the machine won't drain and we get an error code 1. Any idea what is broken? … read more
travis webb
travis webb
tech.
2,207 satisfied customers
My Kitchen aid mixer is more than 20 years old and the
My Kitchen aid mixer is more than 20 years old and the mixing paddle is stuck. I can't get it out. I have tried dawn soap, vinegar, hot towels. Nothing worked. … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
Freezer portion of fridge not freezing food; blower is
freezer portion of fridge not freezing food; blower is working … read more
travis webb
travis webb
tech.
2,207 satisfied customers
We have a self cleaning oven serial number 400777Q model
We have a self cleaning oven serial number 400777Q model number JD630DF1WW. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
I have My refrigerator that is a Kenmore at least once a day
I have My refrigerator that is a Kenmore at least once a day it shots off then when I start moving the control know then it starts working. I am wondering if I can buy the part and what would be the p… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
I have a whirlpool water heater. We have no hot water today.
I have a whirlpool water heater. We have no hot water today. I would like to know if my warranty is still good. It was bought at Lowe's. I have all my numbers' Model numbers, etc. Please help. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have a kitchen refrig. Ice maker in left door. Water drips
Have a kitchen refrig JA: I'll do all I can to help. How long have you been dealing with this? Customer: ice maker in left door JA: What's the make and model? And can you guesstimate how old it is? Cu… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My bosch 500 dryer is not heating. I do not see any model
I do not see any model number and I got it from a friend so I'm not sure how old it is sorry … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
I have a Magic Chef stove where the oven won't and the
I have a Magic Chef stove where the oven won't and the display has no power but the burners all heat up. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Have a bosh dishwasher model shu3036u/u12. Keeps cycling.
Have a bosh dishwasher model shu3036u/u12. Keeps cycling. Does a great job at washing dishes. At the end of its cycle I manually lift up on the red float switch arm to drain the rinse water. Then I ma… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I cannot get my Craftsman show thrower to start. I siphoned
I cannot get my Craftsman show thrower to start. I siphoned off the old gas, filled it with new, inserted the key, set the speed to fast and the choke to choke, pressed the primer button there times, … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My washer goes through all the cycles,but the load comes out
My washer goes through all the cycles,but the load comes out dirty, the dirt on the knees remains … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My dryer will start sometimes and other times will not. When
My dryer will start sometimes and other times will not. When trying to start it, it will hum for a while before not doing anything. Occasionally when it won't start I just wait awhile and try it again… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x