How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

My Fridgidaire Model FEFL77AQE oven will not turn off. I am

This answer was rated:

My Fridgidaire Model FEFL77AQE oven will not turn off. I am not getting any error codes, but the oven element just glows red (even without turning it on). The only way to turn it off is to trip the breaker. Is this something that I can fix myself? If so, how? If I have to get a repairman out, will it cost more that simply replacing the unit?

Hello, Thank you for using this service, I will be helping you with your problem today

good morning, if the oven is on and the element is red hot and wont cancel it means the contacts on the relay is welded together. the relays are on the control board itself and cant be changed, you would need to replace this. its also the clock assembly. its the control you set the bake and broils with. you can order this at the following blue link. wish there was an easy fix for replace this you need to pull the range out and remove the back panel. (unplug the range first) the only thing I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done rather than rating me with a 1 or 2 smiley faces please use the (continue conversation) link and tell me what else I can do or what else you would like to know so that I can get you that information so I can improve my customer satisfaction rating. You may receive an email with my answer if so please sign back in and accept on the site itself. Its the only way I get paid for helping you. thank you and best wishes , Bryan

Customer: replied 5 years ago.
Hi Bryan:

Thanks so much for your help. I was just a little unclear - that one piece is the clock assembly and control board. So I only need to replace that one piece?

Thank you so much for your help!

yes sorry I was showing you both sides of it. its all one unit. sorry for the confusion, thanks Bryan
Bryan and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Thanks so much - I have the old part out and the new part ordered! I gave you a five star rating.