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Can you get us the full model number off the tag on the washer itself? Also is there a door or a round plastic cover on the front of the machine?
The Model number is: WFVC645OUC/19 FD 9001 903410
Yes, there the front loading door has a "round glass" bubble type window protruding into the machine.
Okay does your machine look like this one? Have you taken the bottom access panel in the front off yet?
Yes, this is it. No, I have not removed the bottom access panel. To do this do I need to tip the washer backward? It is full of water.
Okay on this one there are three screws holding the front access panel on .Remove them to gain access to the pump assembly. The pump is number 0430 on this diagram . Remove the trap (get towels ready) and clean the pump trap.