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In the normal position and electrical plugged in the AC green

Customer Question
light does not come on...
In the normal position and electrical plugged in the AC green light does not come on the face of my unit when the switch is turned all the way to the left on AC. The green LP light remains on.

I do not have an operators manual.
Submitted: 5 years ago.Category: Appliance
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Answered in 38 minutes by:
8/1/2012
Appliance Technician: The Home Smithy, Home Appliance Technician replied 5 years ago
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
Experience: 30 years repairing appliances
Verified

Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.

You probably just have a fuse out on the main control board.

The control board is located under a black plastic cover at the back of the unit to the left hand side. It is held on by a couple of hex head 1/4" screws. Remove the screws and there are two fuses under the cover. Make sure they are good and replace them as needed.

If the fuses are ok please let me know and we can go from there.

Thank you for trusting me with your problems.
The Home Smithy


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Customer reply replied 5 years ago
The unit isn't on site at the moment so I won't be able to look for the fuse panel until tomorrow. This is on a travel trailer so is the fuse panel located outside the trailer behind the access panel?
Appliance Technician: The Home Smithy, Home Appliance Technician replied 5 years ago

Yes, it is at the back of the unit. There should be an access door to get to it.

Let me know what you come up with. I'll be here tomorrow after 12:00 PST.

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Customer reply replied 5 years ago
Unable to locate a black fuse box inside the access panel on the side of the trailer. Its just not there.
Customer reply replied 5 years ago
Relist: Other.
Been waiting all afternoon
Customer reply replied 5 years ago
I still need help with this refrigerator
Appliance Technician: Jon, Appliance Technician replied 5 years ago
Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3,644
Experience: Appliance Service Technician with 10+ years experience.
Verified
Hello

My name is XXXXX XXXXX I am another appliance expert here and can help you until smitty gets back on line.

I believe the panel smitty is referring to is on the back of the machine itself. And not the trailer.

There is a fuse on these machines that will blow first if the machine has shorted out. Check that first.

Again it is located in the back of the outside of the ref. on the back of the machine.

Check it out and get back to me or smitty.

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Customer reply replied 5 years ago
So this would require me to remove the unit from the cabinet it is installed in. Do not believe there is an easy access to the back of the machine
Appliance Technician: Jon, Appliance Technician replied 5 years ago
Yes. That is correct. The access panel to the fuse is on the back of the machine.

If you don't have access to the back of the machine then unfortunately you will have to uninstall it to get to the back. Once back there you will see the access panel to remove screws to to find the fuse.

Just remove it with power off to the machine and unplugged and test it. If the fuse is bad you will need to replace it. Otherwise, if it is good we will need to test the control board and switch.

But hey Get back to me or smitty here if you come to that. And we will help you more.

Should you find the switch bad and needs to be replaced you can order it at www.thetford.com or at your local appliance parts store. Or even find a similar fuse at a hardware store. Just bring the one in the machine with you and match it to one in the store.
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Customer reply replied 5 years ago
Is there anyplace I can find a set of instructions for removing this machine, I mean now you are telling me I have to disconnect all the propane connections plus figure out how to remove it from the cabinet. I'm reluctant to just start tearing into all this...
Appliance Technician: Jon, Appliance Technician replied 5 years ago
I know it is a pain in the neck to remove. Especially of ou have to disconnect everything. Of you don't have an access to the back of the machine then I am sorry but you will have to remove the machine to get behind it. If you don't want to do this that is fine.
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Appliance Technician: The Home Smithy, Home Appliance Technician replied 5 years ago

I appologise for not replying. I was ill yesterday and still not up to snuff.

Please provide the model number of your unit and I will get you a complete service manual to work from.

I find it strage that you are unable to access the control board though. The board is in direct alignment with the burner manifold. The manifold requires ventillation so there has to at least be vents there.

Here is a picrture of what the box looks like.

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The Home Smithy
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
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Experience: 30 years repairing appliances

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