How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10363
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

Have jen-aire downdraft gas stove top elec. oven. The elec.

This answer was rated:

Have jen-aire downdraft gas stove top elec. oven. The elec. control clock went out and put in a new one which went out first time turned on gas burner. Put in another new one and worked for a week and then went out. the part number that keeps going out is 71001799. Got any ideas?
May I have the units model number to better assist you .
If you open the door it will be on the units face frame .
Customer: replied 5 years ago.
Jen-aire SVD48600
Customer: replied 5 years ago.

I will replace the spark module and the clock board again. Why don't they make a fuse for the board? It is very expensive. Is there any other part that could be causing this? I could replace it now and save on having to buy more boards.

it could be the downdraft control but I replace the cheaper component first .

Very few manufacture install inline control fuses .

With out a fuse it means the control will need replaced , and repair parts is how thay make money .

Customer: replied 5 years ago.

Just one last thing. When I turn the circuit breaker off then on the clock lights up and then goes out as soon as I use the gas igniter. Hope that I only need to replace the igniter module.

Thanx again

Yes it sounds as if the module is using too much power and dropping the power out to the clock .