How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Your Own Question
Randy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1300
Experience:  25 years of overall experience: Owner and technician of own appliance repair business.
Type Your Appliance Question Here...
Randy is online now
A new question is answered every 9 seconds

i have a GE spacemaker model#jvm1443wk02. i had a small cardboard

This answer was rated:

i have a GE spacemaker model#jvm1443wk02. i had a small cardboard fire inside of the cooking area, now the microwave has no power. is this a blown fuse or also the thermostat?
Hello, my name is XXXXX XXXXX I am here to assist you. Okay, do you have power to the outlet? Also, it could possibly be the fuse but it could also be the control board. You will need a meter to test a few things to see what the problem is to be.
Customer: replied 5 years ago.

i have power to the outlet, what im i looking for when i test the control board ?


You need to test the fuse first. Also, if not the fuse, then you need to check the "thermal fuse" located right behind the control board. Now if they both check good then the only other thing that can cause no power at all is the control board. So check both the fuse and thermal fuse for continuity first. I am sending you a diagram and the thermal fuse is #77 on the diagram. I am here for further assistance and thank you for your time and patience, Randy.

GE Microwave Microwave Parts
Randy and 2 other Appliance Specialists are ready to help you