How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Our Superba gas oven does not produce heat. Is there a pilot

This answer was rated:

Our Superba gas oven does not produce heat. Is there a pilot light? The burners work fine.
Hello, Thank you for using this service, I will be helping you with your problem today
can you get me the model number ?
Customer: replied 5 years ago.
Where is the model number?
is this a free standing range ? if so look in the drawer ,
Customer: replied 5 years ago.
I have to crawl around on the floor to see the number. Kitchen Aid has done a great job of making the number as hard to find as possible. Does not instill confidence in this company. Looking for it now.
Customer: replied 5 years ago.
Number is XXXXX The W could also be an X -- very hard to read
Okay perfect ! this range doesn't have a pilot it has an igniter. its electronic, its mounted to the burner assembly under the floor of the oven, you will need to order and replace it, heres a link where you can order it. this will take care of your issue, thanks and best wishes, Bryan
Bryan and 3 other Appliance Specialists are ready to help you