Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

on model ME272, got fault E118, could not turn off the oven,

Customer Question
had to trip the circuit...
on model ME272, got fault E118, could not turn off the oven, had to trip the circuit breaker.Can you tell me what happened and what to do now?
Submitted: 6 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
7/4/2012
Appliance Technician: Appliance-Service, Appliance Technician replied 6 years ago
Appliance-Service
Appliance-Service, Appliance Technician
Category: Appliance
Satisfied Customers: 318
Experience: Certified Appliance Repair Technician. Parts Specialist.
Verified
Hello
Thank you for using Just Answer
Below is what Thermador states as the possible issues
If you have any questions let me know. This may require you to get a thermador authorized servicer to perform though.
Ask Your Own Appliance Question
Customer reply replied 6 years ago
I tell you I can't even turn the oven off and you tell me to check out the wiring or Hall sensor??? Are you kidding?
Appliance Technician: Appliance-Service, Appliance Technician replied 6 years ago
Well this is not your fault, this is a control or cooling fan issue. Until those things are checked this issue may continue. I was not trying to make it difficult. I was just showing you that Thermador had an issue with this same problem on your model. You are not alone. Some questions on here are harder than other to explain. I would contact thermador for an authorized service if you dont feel comfortable checking those things listed.
The phone # XXXXX(NNN) NNN-NNNNif you need it.
Ask Your Own Appliance Question
Appliance Technician: Appliance-Service, Appliance Technician replied 6 years ago
If you have other questions just let me know, also please give a positive feedback rating. Thank you
Ask Your Own Appliance Question
Customer reply replied 6 years ago
I did reply. The "expert" apparently quit on me. I needed to know how to shut down the hot oven, not to be told to call for service or open the rear of the hot oven to check wiring, etc....
Appliance Technician: Appliance-Service, Appliance Technician replied 6 years ago
I did not quit on you, I said if you have other questions just let me know, with the control messing up you will not be able to turn the power off to the oven with out flipping the breaker. I provided you with all the info on your problem, this one just is tougher than normal for the consumer to handle without technical help. I feel you are frustrated at the product and not me personally. If you could change your rating to ok service or better I believe that would be more fitting and would appreciate it. By you seeing what I provided you can see the issue is with Thermador, they had an issue on your model. Also when you have them out show them the print out of what I gave you, odds are they can give you a concession for the repair to fix the problem at no charge.
Ask Your Own Appliance Question
Customer reply replied 6 years ago
It looked like you did quit on me because you did not respond for some 11 hours! I corrected the oven problem myself. The issue was much, much simpler than what you suggested. It wasn't a "control messing up" and did not require rewiring or a new sensor. I would tell you what I did to fix the problem -- but then I would have to charge YOU $30... As it is, I am willing to upgrade your rating from "bad service" to "poor service" but not higher, as your response was useless to me.
Appliance Technician: Appliance-Service, Appliance Technician replied 6 years ago
WELL SINCE THERMADOR TOLD ME THIS WAS YOUR PROBLEM. I WOULD LOVE TO KNOW WHAT THE PROBLEM WAS. ALSO IF YOU WANT CHANGE THE RATING ANY THING YOU CAN DO WOULD BE GREAT. AGAIN I CAN ONLY TELL YOU WHAT THE MANUFACTURES SUGGEST. THANKS
Ask Your Own Appliance Question
Appliance Technician: Appliance-Service, Appliance Technician replied 6 years ago
just checking to see how things were going.
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance-Service Your Own Question
Appliance-Service
Appliance-Service
Appliance-Service, Appliance Technician
Category: Appliance
Satisfied Customers: 318
318 Satisfied Customers
Experience: Certified Appliance Repair Technician. Parts Specialist.

Appliance-Service is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
: I have a Bosch HBL8650UC/07 double wall oven. I installed
Hello: I have a Bosch HBL8650UC/07 double wall oven. I installed it and hooked up the electrical mistakenly crossing a hot with a common. After starting the oven, I set the date and time. Next, I star… read more
AppTech8579
AppTech8579
1,774 satisfied customers
We have a Gaggenau oven BO-250 611 that started to generate
We have a Gaggenau oven BO-250 611 that started to generate error code E118 after being on for a short time. The local repair shop and online information indicated either the cooling fan or the temper… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
I have a Bosch HBL5420UC (500 series, 30 inch) wall oven.
I have a Bosch HBL5420UC (500 series, 30 inch) wall oven. I got error code e118 one day. I "rebooted" the oven by turning off power at electrical panel. Oven worked again- seems like it's having issue… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a Fisher Paykel Double oven Model OD301. Tonight I
I have a Fisher Paykel Double oven Model OD301. Tonight I replaced the bulbs in the upper oven. After turning the power back on I noticed one of the bulbs fickering so I pulled it back out without tur… read more
nixon212
nixon212
12 satisfied customers
Had Maytag dryer for 6-8 years. Started tripping circuit
Had Maytag dryer for 6-8 years. Started tripping circuit breaker. Turned heat down, Took longer but still "blew fuse." Just rewired circuit a year ago. So, just bought a new Maytag. 10 minutes on dry … read more
Randy
Randy
High School or GED
1,295 satisfied customers
Ive a 4 yr old Frigidaire electric stove. Last night, with
I've a 4 yr old Frigidaire electric stove. Last night, with 2 burners going and the oven on (convection mode), I went to check the food in the oven. Just as I closed the oven door the whole unit shut … read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have an Sharp AS 700 steam oven. It worked fine until today.
I have an Sharp AS 700 steam oven. It worked fine until today. Now when I turn it on at any cooking setting and hit start (the blue lit button) the GFI outlet trips and the oven dies. Tried a differen… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
3,654 satisfied customers
Hi My son went to take down his ceiling fans and so hit flipped
Hi: My son went to take down his ceiling fans and so hit flipped the circuit breakers in the electrical panel until he got the correct one for the ceiling fan. After he flipped the breaker for the dou… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,225 satisfied customers
Hi there, I am desperate for advice/repair. The electricity
Hi there, I am desperate for advice/repair. The electricity tripped out and by a process of elimination I have determined that it is the fridge, a Westinghouse Virtuoso. Your advice would be much appr… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a Bosch oven HBL8450UC. Ive had problems with the
I have a Bosch oven HBL8450UC. I've had problems with the oven since I moved into my new house. When the oven is preheating, I get an error message E118. When I called the Hawaii Bosch service, they s… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
3,654 satisfied customers
I have a Dacor CPS 130 Single Electric 30 oven that will not
I have a Dacor CPS 130 Single Electric 30" oven that will not rise to temp. This problem started once we did the self cleaning mode. It got so hot we had to push the reset button, which has happened b… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
GE Electric Oven MOdel# XXXXX RS04B0W3BB Serial # XXXXX KW
GE Electric Oven MOdel# XXXXX RS04B0W3BB Serial # XXXXX KW 3.4 2.6 P/N PLT-135-3 Had a power surge due to storm and now front panel shows "F7" and continues to beep. I've depressed stop/clear push but… read more
Randy
Randy
High School or GED
1,295 satisfied customers
Function Error E118 I accidentally spilled a soft drink on
Function Error E118: I accidentally spilled a soft drink on a countertop over my Bosch HBL54 Built-In Oven. Now I get the E118 Error. I pulled the oven out from the wall and opened the top panel. It l… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I self cleaned my oven, when to clean out the dust and lifted
I self cleaned my oven, when to clean out the dust and lifted the heating element to dust underneath. It wont come on at all, not even the range portion. It tripped the circuit breaker and when we try… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Have a Panasonic Microwave Model #NN-S787BA. Has been stored
Have a Panasonic Microwave Model #NN-S787BA. Has been stored in box for extended period in attic. Powered up unit. Control Panel works. Can set time, power cycles, cook times, etc. Cook time counts do… read more
Bob Schauer
Bob Schauer
Retired
Vocational, Technical or Trade Scho
266 satisfied customers
after cleaning my fisher and paykel oven, a f7 fault code came
after cleaning my fisher and paykel oven, a f7 fault code came on , and now the oven will not work… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
We have a frigidare gallery gas range top/electric oven with
We have a frigidare gallery gas range top/electric oven with warmer that had lost power while warming up the oven. Upon checking we found the 40amp circuit breaker popped. We attempted to reset the br… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Built-In Electric Wall oven Model# XXXXX ...............cooling
Built-In Electric Wall oven Model# XXXXX ...............cooling fan will not stop. Power off as suggested in book results in F3.… read more
master appliance tech
master appliance tech
Owner / Operator
Vocational, Technical or Trade School
1,792 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x