How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask DTech80 Your Own Question
DTech80, Home Appliance Technician
Category: Appliance
Satisfied Customers: 731
Experience:  3rd generation tech/owner. 12+ years of in home appliance repair service experience, over 15,000 repairs completed. Regular contributor of articles on appliance service to Marcone World Magazine.
Type Your Appliance Question Here...
DTech80 is online now
A new question is answered every 9 seconds

I have a Jen Air Stainless Brbeque that was bought for use

Customer Question

I have a Jen Air Stainless Brbeque that was bought for use with natural gas. I am moving to an area where propane is the souce not natural gas, and I need to know if there is a kit with regulator that I can purchase to fit this unit. The model number is XXXXX(NNN) NNN-NNNN

Thank you XXXXX
Submitted: 5 years ago.
Category: Appliance
Expert:  DTech80 replied 5 years ago.

DTech80 :

Hello, I'm David. I'll be helping you solve your problem. That model number isn't coming up in any parts databases. Often BBQs are manufactured by one company and sold under the brand of another, so it can difficult to locate parts for them. Your best bet will be to call JennAir directly at 800-536-62 47. Give them the model number and they will able to locate what you need.

Customer :
Customer :

Already done that prior to asking the experts. Jen Air does not have any part availalble to switch from one fuel source or the other. The units that are sold by Home Depot and Lowes that carry the Jen Air moniker are not made by Jen air and the service tech that I spoke to did not seem to care and was no assistance at all. What I was hoping for in asking the question was to have answer from a barbeque specialist. No offense but your answer was not what I had hoped for.