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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Having trouble with water softner unit is filled to top with

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Having trouble with water softner unit is filled to top with water have cleaned venturi tube and check drain hose during recharge no obstruction. what would be causing unit to fill with water it didn't used to do this.
Hello and thank you for using this service.

The most common reason for this is the valve is not sucking out all the brine. If you are sure the unit is sucking the brine out and it is going out the discharge then you need the check valve in the tube inside the tank. Take that whole assy out and make sure the valve is shutting off properly. That allows clean water to fill and that could get stuck and start to overfill with water. It is suppose to shut off when the water fill ebough to move the float up. Lastly make sure your float is not set too high. If it slid up the post the water will just fill higher and higher. Those are the things to check.

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