Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

mY WASHER WILL NOT TURN ON. IT IS AND ECOSYSTEM AND IS 9 YEARS

OLD. i HAVE CHECKED ALL...
mY WASHER WILL NOT TURN ON. IT IS AND ECOSYSTEM AND IS 9 YEARS OLD. i HAVE CHECKED ALL OF THE CONNECTIONS, BREAKERS, AND OPENED THE TOP AND EVERYTHING APPEARS TO BE CONNECTED. WHAT ELSE CAN I DO?
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
6/27/2012
SubZero_Wolf Expert
SubZero_Wolf Expert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 340
Experience: Licensed Appliance Journeyman
Verified

SubZero_Wolf Expert :

Hello, I can help you with this. Do you have the model number located on the back of the control panel? Thanks

SubZero_Wolf Expert :

Hello

SubZero_Wolf Expert :

There are some things to check regardless of model. have you tried something else in the machines outlet to verify it's okay? Are there any lights or signs of power at all? Do you have a multimeter or voltage pen?

Customer:

the model number is XXXXX No. no sisgns of power at all

SubZero_Wolf Expert :

Thanks. This unit has had an issue with the drain pump blowing out the control board. Do you have a meter to check for that?

Customer:

no

SubZero_Wolf Expert :

So you could also visually inspect the board and you should be able to see/smell any signs of a pump short. It's the large main maroon or grey board below the display panel. YOu could remove it and open it.

SubZero_Wolf Expert :

also you could tip the machine back and look at the drain pump under neath in the right front for any signs of a small leak that may have shorted it out.

Customer:

ok doing it now

SubZero_Wolf Expert :

OK

SubZero_Wolf Expert :

With a voltmeter we could tell a little faster but even without checking the odds are very high that the main board is bad if it's pulled into a good outlet and totally dead.

Customer:

i looked underneath and it looks ok

SubZero_Wolf Expert :

The pump may be ok, the only way to know for sure is with the meter, If you have verified power coming in then you need a board either way. Make sure you have the pump tested before putting in a new board or you may have a big problem. If you would like I'll look up the correct part number for the board.

Customer:

thank you , that would be great. I am not sure that I could figure out how to replace it

SubZero_Wolf Expert :

It's really easy. One screw in the front. Make sure you take a picture first so you have a reference for the wires and that's it. Looking it up right now.

SubZero_Wolf Expert :

Sorry, the F&P website is really slow, just a few more moments.

Customer:

ok thanks

SubZero_Wolf Expert :

420094usp

SubZero_Wolf Expert :

I'll find a price also.

Customer:

thank you again

SubZero_Wolf Expert :

HERE

SubZero_Wolf Expert :

The red thing in the front of the picture is a new fuse so pump don't kill boards. It comes with iinstructions.

Customer:

ok i will order one and try it. do I still need to replace the board

SubZero_Wolf Expert :

You need the board if you verified the outlet is good. Before you put in the board you will need someone to do a easy ohm check on the pump to make sure that it isn't the cause of the board failure. It looks ok but the only way to verify is to test with a voltmeter.

Customer:

ok i will find someone to do that for me. will that mean that the pump will have to be replaced

SubZero_Wolf Expert :

If it checks out ok, then no need to replace. If the test shows that it is shorted then you will need to replce it.

SubZero_Wolf Expert :

420325p is that part number

Customer:

ok thank you very much for your help. I appreciate it

SubZero_Wolf Expert :

Glad to help.

SubZero_Wolf Expert
SubZero_Wolf Expert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 340
Experience: Licensed Appliance Journeyman
Verified
SubZero_Wolf Expert and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask SubZero_Wolf Expert Your Own Question
SubZero_Wolf Expert
SubZero_Wolf Expert
SubZero_Wolf Expert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 340
340 Satisfied Customers
Experience: Licensed Appliance Journeyman

SubZero_Wolf Expert is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The lock that engages to lock the oven door is stuck, I
The lock that engages to lock the oven door is stuck, I think. IT' vibration and won't stop … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Washer stopped with code 'nd' and will not restart. Model
Washer stopped with code 'nd' and will not restart. Model MAH8700AWW purchased 6/30/06. Checked Manual Troubleshooting for 'The washer foes not drain and/or spin/ and none of those conditions exist … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Light under microwave wont turn off. Less than a year has
light under microwave wont turn off JA: What's the microwave's make and model? And can you guesstimate how old it is? Customer: less than a year has sensor abilit JA: Do you plan on doing the work you… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an Electrolux Electric Dryer giving me E63 as error
I have an Electrolux Electric Dryer giving me E63 as error code. I turned breaker off first time and it reset and ran for a couple days and is now not allowing any resetting. I Need a Plan, can you he… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Have a LP gas range model XL44. top burners work, but the
have a LP gas range model XL44. top burners work, but the oven has suddenenly quit working. Worked a few days ago. No gas smell or igniter from oven.Is it the valve? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
We have a whirlpool cabrio washer that started to display SD
We have a whirlpool cabrio washer that started to display SD so we took out the tub and there is water in the bottom that wont drain. My husband just checked the drain pump and it wasn't clogged. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Electricity went off briefly F-7 came on. How do I turn it
Electricity went off briefly F-7 came on. How do I turn it off? … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
Washing machine I replaced control panel .All lights come on
Washing machine I replaced control panel .All lights come on but attempting start goes to spin and doesn't start .Is there some way to reset. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Maytag dishwasher not drying and no display lights. '12
Maytag dishwasher not drying and no display lights. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Model 795.51372.012. Coils in freezer is frosting up but
Model 795.51372.012. Coils in freezer is frosting up but evap fan not on. Is there supposed to be a delay.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I was told by my washer repair man that my washer has
I was told by my washer repair man that my washer has sagging apron issue and that GE should fix it. What is the truth about this. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My micro isn't getting power. If it's not major
My micro isn't getting power JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours? Customer: No JA: Do you plan on doing the work yourself? Customer: If i… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Over the last couple weeks there has been icy water on the
Over the last couple weeks there has been icy water on the top shelf or top two shelves of my refrigerator. I have a two-door with a top freezer, Whirlpool Model GR9SHKXKQ02. The freezer compartment i… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Our kitchenaid dishwasher suddenly stopped working. It shows
Hi our kitchenaid dishwasher suddenly stopped working. It shows to have no power, but it does. Maybe something with the door or latch. Any suggestions? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Can I replacement door refrigeration modelJSC23C9EEMOO.If
can I replacement door refrigeration modelJSC23C9EEMOO.If yes, how much I have to pay for it? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I ran the self clean mode on my double kitchenmaid wall oven
I ran the self clean mode on my double kitchenmaid wall oven and now the oven wont heat … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool freezer is freezing up, how do you stop it? 10
Whirlpool freezer is freezing up, how do you stop it? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Maytag microwave will not turn on, message tells me to
Maytag microwave will not turn on, message tells me to open/close door. Have tried it many time after setting heat ion time not working. Just keeps playing the same message (open close door. How do I … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x