How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a GE OPTIONS dishwwasher. Its been working fine, but

Resolved Question:

I have a GE OPTIONS dishwwasher. It's been working fine, but now it does not clean very well. I have tried to make sure that the drain/return area is clean and it appears to be, but I notice that the level of pump action (back thru the garbage dispisal) only pump at about 1/2 the "vigor" or force that it once did. DO I have a blockage from food or debree, or do I have a mechanical problem? Is there a place to check, or must the entire machine be pulled from the cabinets inorder to troubleshoot?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hello, Thank you for using this service, I will be helping you with your problem today

can you get us the full model #? look inside on the side wall for a tag .
Customer: replied 5 years ago.

Mod : GLD6560L00SS

Ser: GL723658B


Also, I not that of the 3 spinning "heads" the bottom and top spin with pressure, but the middle barley turns.

Expert:  Bryan replied 5 years ago.

okay great, you need to check the drain pump for obstructions. this is located underneath on the left back side and you may need to take the dish washer out to access it. they are difficult to reach, its part # XXXXX on this diagram.check the drain hose for a blockage also. if theres no clog anywhere the drain pump is weak and needs to be replaced.theres a link below to order it if needed.

drain pump link, /WD26X10023/0022/363/Model-GLD6560L00SS/0432/0130000?keySuffixId=NA&pathTaken=partSearch&pathRender=modelComponent&documentCompId=G6090334&diagramPageId=00005&productTypeId=0130000&searchModelNumber=GLD6560L00SS&subCompDesc=Motor-pump%20mechanism&brandDesc=GE&modelDesc=DISHWASHER&blt=11&shdMod=GLD6560L00SS thanks, Bryan

Bryan and other Appliance Specialists are ready to help you