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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12157
Experience:  15 yrs. experience as a certified appliance technician.
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I have a JJW9530DD5 Convection oven, everytime I touch any

Resolved Question:

I have a JJW9530DD5 Convection oven, everytime I touch any spot (bake, broil, convection bake, timer etc or any spot on the touch screen) it will only display the same reading " recipe list ". ?????
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hello, Thank you for using this service, I will be helping you with your problem today

Thats not good. this means the Glass keypad is shorted. you will need to order and replace the touch glass. there a link below where you can order this.

keypad
Bryan and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.

I bought a new oven and the ins co made me bring to appliance repair...


It wasn't the glass keypad at all.... He reset the oven and it works fine.


I am completely dissatisfied with the $30.00 spent on "Bad Information".You should refund my $ 30.00....

Customer: replied 5 years ago.
Fifteen hundred dollars for the new oven. Then to find out and have oven fixed for $75.00. ,

I bought a new oven and the ins co made me bring to appliance repair...

It wasn't the glass keypad at all.... He reset the oven and it works fine.

I am completely dissatisfied with the $30.00 spent on "Bad Information".You should refund my $ 30.00....