How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have an Amana bottom freezer model ARB2117BC. The freezer

This answer was rated:

I have an Amana bottom freezer model ARB2117BC. The freezer door seal had gone bad and was leaking cold air so I eventually replaced it. Several weeks later, I noticed the freezer temperature was rising. I read some advice to replace the defrost timer and defrost thermostat, which I did. When I did, I noticed ice had built up around one of the tubes next to the thermostat and on some of the fins. I removed the ice after replacing the parts. Unfortunately, nothing has changed. The refrigerator is cool but not as cold as it had been and the freezer is cold but not below 32 degrees, even on its lowest setting. The fan runs all the time, except when the defrost timer shuts off. Any advice?
Hello, Thank you for using this service, I will be helping you with your problem today

can you remove the panel again and take a look at the coils? are they only partially frost ? only some of the coils ?
Customer: replied 5 years ago.
I am not currently at my home where the refrigerator is. I can check it later this evening. However, both times I removed the panel, before I replaced the parts, only the top right section of the coils were frosted and about a 3" section of one of the tubes.
thats not a good sign unfortunately.if on a part of the coils are frosting you have a freon issue. most likely a freon leak. when the freon is low it can only partially frost some of the coils so the refrigerator will run and run constantly to try to cool the refrigerator. unfortunately it can never get down to temp because theres not enough coils frosted to freeze or cool the refrigerator section. check it again when you get home. if they are the same you will need to call an HVAC tech to check the freon levels. sorry for the bad news. hope this helps, thanks Bryan
Customer: replied 5 years ago.
Darn! That's a bummer. Do you know of any way I can check for that leak on my own, just to confirm?
the only way you can know is to remove the panel and if only a few coils are frosted then its low for sure. you need freon gages and have to be licensed to put a tap valve in to test the levels with the gages. sorry but thats all you can do. I wish you well, thanks Bryan
Customer: replied 5 years ago.
Do you have any idea of repair cost for a freon leak?
that depends on what the issue is and where its leaking. if the evaporator coil is leaking it would need to be replaced, average cost for replacing that and recharging is around $400.00, the leak has to be located and fixed by law in order to charge the system again. the freon laws are strict now. if its a line thats leaking and is easily soldered then your looking at around $200.00. with the freon recharge.
Customer: replied 5 years ago.
Here is a photo of what I found when I removed the panel again. This is worse than it was the prior 2 times.graphic
okay its definitely low on freon, the frost is at the very beginning of the coils which means its leaking more and pretty soon you wont have any left.its hard to say if its the evaporator leaking or a would need a tech to determine that. sorry for the bad news.
Bryan and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.

Ok. I just wanted a confirmation before I called. Thank you for your assistance.



your welcome, have a great day. thanks Bryan