How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

MY dryer heats up, but shuts down after a few minutes. After

Resolved Question:

MY dryer heats up, but shuts down after a few minutes. After it sits for a while it will start back up, but then go off again after a few minutes.
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

can you open the door and get me the model # XXXXX the tag ?
Customer: replied 5 years ago.
Expert:  Bryan replied 5 years ago.
is the whole dryer shutting down or just the heat?
Customer: replied 5 years ago.
Expert:  Bryan replied 5 years ago.
okay , when this shuts off will it start immediately or do you have to wait 5-10 minutes before it will start again ?
Customer: replied 5 years ago.
Expert:  Bryan replied 5 years ago.
this means the motor overload is kicking off. once it cools it resets and you are able to restart the dryer. it means the motor is bad and overheating. the motor needs to be replaced. heres a link to order the motor and theres a video there to show you how to replace it. thanks and best wishes, Bryan
Bryan and 2 other Appliance Specialists are ready to help you