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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Jenn - Air Referidgerator model #JS42CSDBDA. The ice

Customer Question

I have a Jenn - Air Referidgerator model #JS42CSDBDA. The ice and water worked fine although the water worked even when the touch panel was put in lock. The dispenser control panel was replaced and no change. The auger motor was replaced and all wire harnesses tested and no change. After assembly the water does not work and the ice maker does not work. Worse off than before. Any ideas.
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Medic replied 5 years ago.

What is the part number of the panel that you replaced? Also, do you have a volt meter?