Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a GE refrigarator Mn on the copessorodel PS123MGNA-ww

Customer Question
The fan on the copressor...
I have a GE refrigarator Mn on the copessorodel PS123MGNA-ww The fan on the copressor doesnt run and the gaskets on the doors and wall inbetween get hot . Do I have more than one problem
Submitted: 5 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
4/18/2012
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

do you have a volt meter? this is a 11.9 volt dc fan, have you tested it to see if its getting voltage?
Ask Your Own Appliance Question
Customer reply replied 5 years ago
I do have a volt meter DoI test it were it connects to the motor
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago
yes, put your meter on dc volts and test at the motor, you should get 11.9 volts or something close to that. let me know.
Ask Your Own Appliance Question
Customer reply replied 5 years ago
The Frige is at my sisterinlaws home so it will be about 3 hrs. before I can test it. Is that a problem? Also which color wires do I test?
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago
no problem , test between the white and the red, then the white and blue, then white and yellow, depending on which speed its on at the time you should find 11.9 volts to one of them. white is always natural.
Ask Your Own Appliance Question
Customer reply replied 5 years ago
Can I shut down my computer and continun at my sisterinlaws?
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago
yes , just sign back in and your question will come back up.
Ask Your Own Appliance Question
Customer reply replied 5 years ago
Tested voltage on red and white leads coming from refrigerator going to fan, no voltage.
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago
okay how about blue and white and yellow and white?
Ask Your Own Appliance Question
Customer reply replied 5 years ago
Tested yellow & white, no voltage. there is no blue wire going to the fan.
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago

okay, so no power at all. this means the mother board is bad, a very common problem on these, G.E. had to redesign the boards. you need to replace it. just above the fan you will see an 8X10" cover the board is behind that. below is a link to order it. In the meantime put a house fan behind the refrigerator blowing air at the coils, this will keep it cool until the part arrives.

 

click here for board good job! thanks and best wishes. Bryan

Ask Your Own Appliance Question
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago
Did you receive my last reply ? if so please don't forget to press the green accept button so I will receive pay for helping you. if you have any further questions please don't hesitate to ask.thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 5 years ago
Bryan Sorry its so longheck in between I rechecked the fan leads red has 1.5 volts dc yhe yellow has 13.2 volts dc
Customer reply replied 5 years ago
Relist: Incomplete answer.
I had to leave f dor awhile so when I came back I retested the circuit and had power Bryran should get paid but I need my Last question answered
Appliance Technician: Barry G., Home Appliance Technician replied 5 years ago
Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,823
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Verified
I would agree, the measurement you made indicates a bad control board. You can click accept for Bryan up there, he said exactly what I would have said.

Barry
Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Larry, Home Appliance tech replied 5 years ago
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19,184
Experience: Over 35 years of in home appliance repair and service
Verified
Hello I'm Larry and will use all my training and knowledge to help you so please stay on line with me until we finish ,, thanks

unplug the fan motor and test the incoming dc volt power and tell me what you get on it on your meter please
Ask Your Own Appliance Question
Customer reply replied 5 years ago
So what you are saying is 13.2 and 1.5 are unacceptable readings for the fan?
Appliance Technician: Appliance Tech Larry, Home Appliance tech replied 5 years ago
i see bryan is back so i will turn this back over to him ,, thanks
Ask Your Own Appliance Question
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago
yes you should be getting 11.9 on the one that is getting 1.5 your board is bad, thanks for hanging in there, i had to go have dinner and wasn't on line, best wishes and thanks again, Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 5 years ago
Hi Bryan this I Jim again . Did I click the right button to pay you? also do think the fan is bad also
Appliance Technician: Bryan, Home Appliance Technician replied 5 years ago

to be honest the fan may be damaged by now, sometimes when the board fails the drop in voltage can damage the fan. not always however. the flip side to that is the fan can cause the board to fail also. to be safe you could replace both, heres a link to the fan.

 

fan and yes I got paid, thank you and best wishes, Bryan

Ask Your Own Appliance Question
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have Kenmore Elite Refrig. showing error code "er CO". What
Have Kenmore Elite Refrig. showing error code "er CO". What does code indicate? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Whirlpool refrigerator with doors and a drawer.
I have a Whirlpool refrigerator with doors and a drawer. Several months ago, I had a local technician come check our my refrigerator because I had ice under the two pull out drawers. He replaced the p… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
279 satisfied customers
Model GE profile oven model pgs975sep1ss oven does not work
Model GE profile oven model pgs975sep1ss oven does not work broiler works … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
The red "run" light is flashing and machine will run dry for
The red "run" light is flashing and machine will run dry for a few seconds … read more
travis webb
travis webb
tech.
2,403 satisfied customers
Kenmore elite bottom freezer refrigerator. Model #
Kenmore elite bottom freezer refrigerator. Model #*********** ice maker is not working … read more
travis webb
travis webb
tech.
2,403 satisfied customers
I have a question about installing a Frigidaire garage kit
I have a question about installing a Frigidaire garage kit in my Frigidaire LFHT2131QF4 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am renting and have no manual for my Frigidaire 23cubic
I am renting and have no manual for my Frigidaire 23cubic ft. side by side, 5 yrs. old. The refrigerator is not making ice. How do I turn it on or replace filter or whatever is needing to be done. Tha… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer is defrosting. There is a wire inside the left of
My freezer is defrosting. There is a wire inside the left of the freezer. should this wire be in the up position or should it be facing down? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Maytag front loader dryer with sensor message F01. Maytag
Maytag front loader dryer with sensor message F01 JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model? Customer: Maytag 3000series JA: Do you plan on doing the … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a GE Advantium microwave/convection over the stove
I have a GE Advantium microwave/convection over the stove microwave. The convection part works but the microwave stopped working a few weeks ago. Can it be fixed. It is an older model … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a samsung 4Door refrigerator model rf23j9011ss the
I have a samsung 4Door refrigerator model rf23j9011ss the fridge went to ice maker off and the ice release and water release stopped working and now non of the lighted panel controls are responding I … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My LG washer earlier displayed the OE error message. I
My LG washer earlier displayed the OE error message. I cleared the drain pump filter and checked for kinks in the drain hose. When I start the washer now everything turns on. However whenever I try to… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer is defrosting. There is a wire inside the left of
My freezer is defrosting. There is a wire inside the left of the freezer. should this wire be in the up position or should it be facing down? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
When I close the refrigerator door the fan comes on and
When I close the refrigerator door the fan comes on and makes a loud noise. When I open the door the fan shuts off. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Lower oven won't heat (upper does) Thermador SCD302ZP/01. 13
lower oven won't heat (upper does) Thermador SCD302ZP/01 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My dacor cooktop won't light ... it was fine two days ago.
My dacor cooktop won't light ... it was fine two days ago … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our gas /electric convection unit got wet, now probe light
our gas /electric convection unit got wet, now probe light stays on and it only seems to want to run in convection mode, does not clear? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
The whirlpool model wfw72hedwo will not fill drum turns and
The whirlpool model wfw72hedwo will not fill drum turns and machine runs but no wAter. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x