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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Frigidaire FRS6LF7JB3 side by side refrigerator and

Resolved Question:

I have a Frigidaire FRS6LF7JB3 side by side refrigerator and my problems first started with water appearing under the freezer side of the unit. Checked the water supply line for leaks and there were none. Now it won't stay cool (Freezer or Fridge side). There is also a large quantity of frozen water at bottom of freezer side inside the compartment. What could it be?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

this is completely warm at this point ?
Customer: replied 5 years ago.
Yes. I went ahead and unplugged it last night after troubleshooting
Expert:  Bryan replied 5 years ago.
okay well the water on the floor is most likely from the ice on the freezer floor. it means the defrost drain was clogged. unplugging this overnight probably took care of that. can you plug it back in and feel the compressor and tell me if its starting. (it should vibrate)
Customer: replied 5 years ago.

Will do. I'll do it as soon as I get home.

Expert:  Bryan replied 5 years ago.
okay get back to me when you can, thanks Bryan
Customer: replied 5 years ago.
That did the trick. Fridge back to normal. Thanks!
Expert:  Bryan replied 5 years ago.
your welcome Have a great day , thanks Bryan
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