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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Kenmore Elite He3 Model # XXXXX Unit does not heat,

Customer Question

Kenmore Elite He3 Model # XXXXX Unit does not heat, no code,have checked continuity on the heater element itself and it is not open, there are a couple of switches or thermal sensors located on the element housing one is closed the other is open, is this correct? If so what my be the issue?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

both the ones on the side of the element should have continuity. the one on the right in this picture is the thermal cut out. is that the one that has no continuity? if so you need to replace it. its not resetable.
Bryan and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.


yes that is the sensor that does not have continuity, where may I purchae this part?

Expert:  Bryan replied 5 years ago.

heres a direct link to the part. it comes in a set so change them both. just click this blue link


thanks and best wishes, Bryan