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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Several of the keys on the keypad of my GE microwave oven,

Resolved Question:

Several of the keys on the keypad of my GE microwave oven, model number JES1855PBH 04, do not work. The keys that do not work are: Popcorn, Beverage, Time cook, the numbers 1,2,7,8.9, and 0, the 30-second key, and Power Level.

What can I do to repair this?
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Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

give me a few minutes to pull up your model, can you tell me do the keys you mentioned beep when you press them or are they silent ?
Customer: replied 5 years ago.
The keys do not beep when I press them.
Expert:  Bryan replied 5 years ago.
okay, this means the keyboard itself has failed, I have had no luck in finding the part however. they are not showing it available, I cant even bring up a part # XXXXX you would need to replace the keypad to repair this.
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